The Parature Advisory Board is one of several channels that we will utilize to continually gain knowledge and stay abreast of business trends that may contribute to the future direction of our support software, as well as facilitate our continued growth
Vienna, VA (PRWEB) October 3, 2007
Parature, the global leader in on-demand customer support and help desk software, announced today the formation of its 2007-08 Advisory Board, an exclusive group of prominent executives who will contribute to the company’s continuous growth and success by sharing their invaluable and diverse industry knowledge, as well as their vision of the on-demand software industry. Collectively, this group of visionaries has over 100 years of leadership experience.
The Parature Advisory Board includes notable executives including: Michael Chasen, CEO and President of Blackboard, a leading provider of e-Education enterprise software applications and services; Joe Payne, CEO of Eloqua, provider of the leading integrated demand generation platform for executing, automating and measuring highly effective B2B marketing programs; Randy Wootton, General Manager, Client Service Operations at Microsoft Digital Advertising Solutions, the worldwide leader in software, services and solutions that help people and businesses realize their full potential; Tien Wong, CEO and Founder of Opus8, a private investment firm specializing in middle market buyouts, private equity and venture capital investment; Mark Angel, SVP Corporate Strategy of Kana, provider of customer service solutions to the world’s largest and fastest growing companies and Founder & CEO of Knova, provider of intelligent customer experience solutions.
“The Parature Advisory Board is one of several channels that we will utilize to continually gain knowledge and stay abreast of business trends that may contribute to the future direction of our support software, as well as facilitate our continued growth,” said Duke Chung, Parature CEO and President. “This group is comprised of innovators within their individual industries and we feel very fortunate to have professionals with such extensive experience join our advisory board. We look forward to the invaluable insight that will be instrumental in our journey to aggressively accelerate our growth and success in the customer service and support CRM space.”
Parature is a Software-as-a-Service (SaaS) provider that enables organizations to fundamentally change the way they support their customers by enabling customer self-service, increasing customer retention and reducing the cost of support. The Parature suite of modules is seamlessly integrated into one solution allowing organizations to effectively manage all of their support needs. This dynamic, online software provides all of the tools necessary to resolve issues quickly and reliably, increasing satisfaction ratings.
About Parature, Inc.
Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they support their customers while significantly reducing costs. The Parature suite of modules empowers associations, businesses, academic institutions, and government agencies with the ability to provide critical service information on a 24/7 basis while reducing the inbound support load through customer self-service. As a Software-as-a-Service (SaaS) provider, we deliver our solutions over the Internet using a secure, scalable application and system architecture, which allows our customers to eliminate expensive up-front hardware and software costs and to quickly deploy and adopt our on-demand software. Parature helps support over 6,000,000 end-users worldwide and is headquartered in Vienna, VA. For more information about Parature please visit http://www.parature.com or call 1.877.GO.PARATURE.