LoyaltyProfessional provides a turn-key solution to measuring the Voice of the Customer.
Columbia, MD (Vocus/PRWEB) February 15, 2011
LoyaltyProfessional, a business unit of The Chapman Group, has expanded the reach of its core offering to the MidWest by entering into mutual partnerships with Technology Advisors, Inc, and TopLine Partners – a leading technology solutions consulting company, and a consortium of sales and marketing experts respectively. The partnerships also provide clients of The Chapman Group (and LoyaltyProfessional) additional tools and experts related to optimizing the customer experience.
“I am very excited about the new partnership with Technology Advisors and TopLine Partners,” says Dennis Chapman, CEO of The Chapman Group. “Both are solid organizations with a long history of helping their customers solve very unique business problems and challenges. These partners can now offer another unique solution to their customers – the ability for their customers through The Chapman Group’s LoyaltyProfessional Services to sustain and grow their customer base. LoyaltyProfessional provides a turn-key solution to measuring the Voice of the Customer, which will help our new partners and their customers develop even more valuable relationships.”
About Technology Advisors
Technology Advisors, Inc. (TAI) is a leading Midwest Business and Technology Solutions Consulting Company specializing in Sales and Marketing strategies and enabling technologies. TAI specializes in CRM and is the creator of Starfish ETL, a premiere import/export tool. TAI delivers Consulting, Project Management, Support, and Training.
As a team, Technology Advisors is dedicated to exceeding our clients' expectations and satisfying their business needs by developing custom software solutions to increase sales, increase customer satisfaction, and improve overall bottom-line results. We have put our expertise and experience into the development of a methodology that will help clients quickly, cost-effectively, and successfully implement CRM solutions. Our partnerships with the leading CRM software companies provide clients with the best solutions for the most long-term results. Our team has the know-how, training, experience and commitment to make your CRM initiative a success.
About TopLine Partners
TopLine Partners is a consortium of experts that help companies to achieve profitable and sustainable sales growth. By using an integrated approach, our team forms an extension of a company’s internal capabilities and people. We bring structure, discipline, and critical resources that drive sales and marketing operations, and people to greater results.
About The Chapman Group
The Chapman Group, founded in 1988, is a sales consulting firm that creates world class account management programs. We assist clients of all sizes, across a broad spectrum of industries, in increasing their revenue and retention through the implementation of innovative processes, methodologies, best practices, skills, and tools. The Chapman Group utilizes a metric-based approach to integrate the art with the science of account management, enabling our clients to grow by becoming more efficient, effective and profitable. Clients, National and Global, Fortune 1000 and Mid-tier, have all found considerable value in continuing their relationship with us, long after initial goals have been accomplished. Clients often request The Chapman Group to monitor performance while providing support in the form of strategic planning, coaching and skills training.
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