If 1% of restaurant visitors used a traditional comment card that is 600 million pieces of paper.
(PRWEB) April 20, 2012
For Earth Day we are asking restaurants to stop killing trees and filling up the dump with useless comment cards. Most restaurants collect customer feedback the way they have for generations, sheets of paper and a comment box. Feedback Revolution QR, the green solution with simple smartphone technology, is here to revolutionize all of that.
The solution is completely paperless. No printing comment cards, no printing reports and no tabulation headaches.
“We didn’t set out to create a ‘green’ solution, we set out to create a ‘revolution’ in customer feedback. We wanted to make it easier for customers to share helpful information with the business than it is for them to rant on Yelp, Facebook and Twitter,” said Martin Baird, Chief Feedback Officer for Feedback Revolution QR. “Reducing business waste is an awesome byproduct.”
“The economy is struggling at best. Research shows that more independent restaurants are closing each year. If restaurants are going to survive, they need to have an unbreakable real-time connection with their customers,” Baird continued. According to research done by Harris Interactive, 86% of consumers quit doing business with a company because of a bad customer experience, up from 59% 4 years ago.
According to research by NPD Group there were 60.6 billion restaurant visits in 2011. “If 1% of those visitors used traditional comment cards that would be over 600 million comment cards that are at best read once and then thrown in the trash,” Baird said.
Feedback Revolution QR makes it so any business can collect and analyze customer feedback in real time using today’s technology. Customers scan a custom QR code with their smartphone, type or speak their feelings and simply touch a “submit” button.
It takes less than 60 seconds for the customer to provide their feedback. Customers’ responses are anonymous, so they can be honest about their feedback without guilt.
For businesses that are passionate about their customers experience Feedback Revolution QR is the real time customer feedback platform that makes customer feedback as simple as “see it, scan it and share” so you can create a more valuable customer connection.
About Feedback Revolution QR
Feedback Revolution QR is a FREE service and uses advanced customer feedback technology to give businesses a leg up when it comes to collecting and analyzing customer feedback. Quickly and easily, Feedback Revolution QR allows customers to share their feedback directly with the business. This customer relationship management tool helps businesses grow in these tough economic times. http://www.feedbackrevolutionQR.com