St. Patrick’s Day is about more than green beer and blarney! For businesses, it’s about finding ways to be more green, and to make more green.
(PRWEB) March 13, 2012
St. Patrick’s Day is about more than green beer and blarney! For businesses, it’s about finding ways to be more green, and to make more green. Feedback Revolution QR, is the green alternative to old fashion comment cards utilizing simple smartphone technology.
And, because the feedback is real time and meaningful, it’s a must-have for businesses of any size that want to react to customers’ needs. No luck required!
“We didn’t set out to create a ‘green’ solution, we set out to create a ‘revolution’ in customer feedback. We wanted to make it easier for customers to share helpful information with the business than it is for them to rant on Yelp, Facebook and Twitter,” said Martin Baird, Chief Feedback Officer for Feedback Revolution QR. “Reducing business waste is an awesome byproduct.”
“The economy is in rough shape. Businesses are going to need to have an unbreakable real-time connection with their customers if they hope to survive,” Baird continued. According to research done by Harris Interactive, 86% of consumers quit doing business with a company because of a bad customer experience, up from 59% 4 years ago.
The average U.S. consumer thinks businesses talk more about service than take action to improve it. “It’s a little like the IRS asking for people to rate their customer experience. It sounds good but we all know that it has little or no effect,” Baird said.
Feedback Revolution QR makes it so any business can collect and analyze customer feedback in real time using today’s technology. Customers scan a custom QR code with their smartphone, type or speak their feelings and simply touch a “submit” button.
It takes less than 60 seconds for the customer to provide their feedback. Customers’ responses are anonymous, so they can be honest about their feedback without guilt.
For businesses that are passionate about their customers experience Feedback Revolution QR is the real time customer feedback platform that makes customer feedback as simple as see it, scan it and share so you can create a more valuable customer connection.
About Feedback Revolution QR
Feedback Revolution QR is a FREE service and uses advanced customer feedback technology to give businesses a leg up when it comes to collecting and analyzing customer feedback. Quickly and easily, Feedback Revolution QR allows customers to share their feedback directly with the business. This customer relationship management tool helps businesses grow in these tough economic times. http://www.feedbackrevolutionQR.com