We contact almost every customer several months after the sale, to ensure their expectations have been met.
West Haven, CT (PRWEB) October 09, 2012
Woodland Power Products, manufacturer of the Cyclone Rake leaf and lawn vacuum, announced the company is celebrating the 15th anniversary of their founding and the introduction of its Cyclone Rake product line.
Designed to hitch to virtually any riding mower, the Cyclone Rake combines a powerful vacuum-mulching system and very large debris capacity. The product’s core feature is that it enables a single person to clear huge amounts of lawn debris, such as leaves, grass, pine needles and fallen sticks with relatively little effort.
The first Cyclone Rake customer shipments began in October, 1997. Since then, the Cyclone Rake has become one of the most popular pieces of outdoor power equipment on the market. It is used throughout North America and in many overseas countries. Customers include private homeowners as well as clubs, parks, churches, schools, institutions and landscape contractors.
“We set out to design a user-friendly product that would be attractive to homeowners”, said James Whitney, founder and CEO. “We went all-out for convenience features, such as folding up flat for easy storage, light weight for easy handling and the widest array of accessories and options to cover many different property care requirements.”
Since the original Cyclone Rake leaf and lawn vacuum in 1997, the product line has blossomed into five distinct models with up to 10 horsepower lawn vacuum systems and with hauling capacities up to 415 gallons of volume.
The company also prides itself on customer service and its close relationships with customers.
“We contact almost every customer several months after the sale, to ensure their expectations have been met” said Whitney. “Many of our product improvements over the years have been ideas directly from customers. Nobody knows what is needed better than an actual product user.”
In addition, Whitney describes, “in spite of retail pressure, we have stayed as a factory-direct manufacturer and marketer. It is the best way to have one-on-one relationships with our customers, and to serve them quickly and directly. We are pretty happy about what we have been able to accomplish.”
About Woodland Power Products.
Woodland Power Products, Inc. is a manufacturer and direct marketer of outdoor power equipment located at 72 Acton Street, West Haven, CT 06516. The company’s principal product line is the Cyclone Rake leaf and lawn vacuum which is sold factory-direct to homeowners and commercial customers throughout the U.S. and Canada.