We believe Cypress’ inclusion in Gartner’s Magic Quadrant is further confirmation of our success in providing a leading solution that enables our customers to leverage the power of unified communications while saving money.
Atlanta, GA (Vocus) December 23, 2009
Cypress CommunicationsÂ®, a leading provider of hosted unified communications and hosted VoIP solutions, has been positioned by Gartner, Inc. in the Visionaries quadrant of the first Magic Quadrant for Unified Communications as a Service (UCaaS) report.
ÂWe believe CypressÂ inclusion in GartnerÂs Magic Quadrant is further confirmation of our success in providing a leading solution that enables our customers to leverage the power of unified communications while saving money,Â said Frank Grillo, executive vice president of marketing at Cypress. ÂItÂs rewarding to have industry experts understand and value our commitment to progressive technology and customer service. We have and will continue to innovate ahead of our competition while executing on an ambitious and revolutionary product roadmap that will change the face of the unified communications industry and further enhance our market position.Â
In the ÂMagic Quadrant for Unified Communications as a Service, North AmericaÂ report, published in December 2009, Gartner analysts Daniel OÂConnell and Bern Elliot state, ÂGartner has identified that both small or midsize businesses (SMBs) and enterprises are prepared to embrace UCaaS. Many SMBs believe that UCaaS is the only viable means of achieving unified communications functionality given the costs, complexity and risks of the technology. On the other hand, larger enterprises have a choice. While some enterprises opt for traditional premises-based solutions, others take the UCaaS route with the belief that UCaaS specialists can deliver the services more efficiently than the enterprise can on its own.Â
CypressÂ flagship UCaaS solution, C4 IPÂ®, comes complete with everything users needÂfrom the network to the applications and phonesÂfor a single monthly cost. ThereÂs no upfront capital investment, no need to hire and train additional IT staff and no worries of technological obsolescence. These benefits combine to make CypressÂ hosted unified communications or UCaaS solution an attractive option for companies looking to implement better communications technology amid tight budgets inherent in the current economic climate.
C4 IP delivers integrated voice and data services alongside a comprehensive suite of communication and collaboration tools, including best-of-breed IP phones, soft clients, unified messaging, video calling, audio and Web conferencing, desktop sharing, presence, chat and more. Delivered through CypressÂ robust MPLS-based network cloud and managed from the network, across the LAN, and all the way to the desktop, C4 IP helps more than 60,000 users across the U.S. connect, communicate, collaborate and continueÂ® working productively in the face of any situation.
The ÂMagic Quadrant for Unified Communications as a Service, North AmericaÂ report analyzes UCaaS providers on their ability to execute and completeness of vision, which includes products and services, marketing strategy and innovation.
To be considered for placement in the Magic Quadrant, a vendor must offer an enterprise-grade hosted unified communications solution that includes voice capabilities, conferencing, messaging and presence/IM; the majority of functionality must be delivered Âas a serviceÂ; and the vendor must have support for and commitment to the North American market.
About the Magic Quadrant
The Magic Quadrant is copyrighted 2009 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts GartnerÂs analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant and does not advise technology users to select only those vendors placed in the ÂLeadersÂ quadrant. The Magic Quadrant is intended solely as a research tool and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About Cypress Communications
For over 25 years, Cypress Communications has been helping small-to-medium enterprises (SMEs) connect, communicate, collaborate and continueÂ® with a range of fully hosted and managed voice, data and Internet solutions. Beginning in 2006, Cypress revolutionized the communications industry with its hosted VoIP and hosted unified communications solution, C4 IP , making it easy for SMEs to take advantage of productivity-enhancing technology such as integrated audio and Web conferencing , multimedia collaboration tools, presence , chat , MicrosoftÂ® Outlook integration , and more. As a Deloitte Fast 50 and Fast 500 award recipient, Cypress is recognized as one of the fastest growing telecommunication companies in North America. In 2008, the company was also named one of AtlantaÂs Best Places to Work. CypressÂ hosted unified communications solution has received numerous awards and accolades, with 19 awards for excellence and innovation to date. The companyÂs Web address is http://www.cypresscom.net.
To learn more about hosted unified communications, visit the companyÂs UC 360 blog at http://blog.tmcnet.com/uc-360.
For more information, contact:
Heather Whitt Roberts
Â© 2006-2009 Cypress Communications, Inc. The Cypress Communications logo is a registered service mark of Cypress Communications, Inc. C4 IP and Connect. Communicate. Collaborate and Continue are registered trademarks of Cypress Communications. All other marks used herein are the property of their respective owners.
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