To roll VoIP monitoring services out to our customer base of 7,000 businesses, we needed a solution that provided the necessary visibility into today’s complex IT infrastructures, yet could be deployed without requiring a lot of our engineer’s time.
Santa Barbara, CA (Vocus/PRWEB) February 18, 2011
LogicMonitor today announced that DataVox, a Cisco Gold Partner, VAR and managed service provider, has selected LogicMonitor’s cloud-based remote IT monitoring to ensure maximum availability of its Customers IT infrastructure. The addition of Houston-based DataVox is one of a rapidly growing number of managed service providers opting for LogicMonitor’s highly scalable data center monitoring solution, which allows MSPs to grow their business without having to grow their infrastructure, or technical staff.
DataVox, Houston’s Advanced Technology Partner since 1988, has deployed LogicMonitor to unify monitoring of its core internal infrastructure of Cisco, NetApp, ESX Servers, as well their customer’s heterogeneous equipment, into a single pane of glass.
DataVox spent more than a year evaluating the leading RMM solutions, and ultimately selected LogicMonitor for scalability. “To roll VoIP monitoring services out to our customer base of 7,000 businesses, we needed a solution that provided the necessary visibility into today’s complex IT infrastructures, yet could be deployed without requiring a lot of our engineer’s time,” said DataVox President, Steve Ferguson.
With LogicMonitor’s hosted architecture, deployment to monitor a customer’s entire infrastructure can be completed in 30 minutes, without having to travel to the customer site. Users then access performance graphs, dashboards, and reports remotely through their own web portal. DataVox engineers are proactively notified of any issues via email or SMS.
LogicMonitor founder and veteran data center manager, Steve Francis, added “We built LogicMonitor to free IT staff from the time-consuming setup and ongoing maintenance that other systems require. If you have to hire another FTE to manage your monitoring, the cost of your monitoring is not just the product.”
LogicMonitor LLC is a leading provider of SaaS-based monitoring software for physical, virtual and cloud-based IT environments. Headquartered in Santa Barbara, California, LogicMonitor was founded by a team of data center managers and technology experts dedicated to making data center monitoring simple. The company is a NetApp, VMware, Citrix, Dell, and HP technology partner, and was the recent recipient of the Best of SaaS Showplace (BoSS) Award for delivering outstanding business value with a Software-as-a-Service (SaaS) solution. LogicMonitor was also recognized as one of the top network monitoring solutions by TechRepublic, a leading online resource for IT professionals. For more info, visit http://www.LogicMonitor.com or call (888) 41LOGIC.
Established in 1988, DataVox offers Houston-area businesses the convenience of working with a single advanced technology partner to design, coordinate, implement, service, and maintain all aspects of their information technology systems. DataVox services include IP telephony, structured cabling, AT&T and TW Telecom network services, custom computer telephony integration software, data network infrastructure, server virtualization, data storage solutions, digital signage, videoconferencing systems, network security, and IP video surveillance solutions. DataVox is proud to be a Cisco Gold Partner, Avaya Silver Partner, and Toshiba Platinum Partner - elite designations awarded only to dealers which pass a rigorous set of sales, training, and customer service criteria. More information regarding DataVox and its products and services is available at http://www.datavox.net or by calling 713-881-7107.
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