We have always put a high emphasis on quality
Devon, PA (Vocus) June 26, 2010
DecisionOne announced today that it was recognized by 3M Track and Trace Solutions as a 2009 Top Supplier. The award recognizes DecisionOne as a key supplier that helped 3M Track and Trace Solutions achieve its business goals and deliver impressive products and services to its customers.
"We are pleased to be selected as a Top Supplier for 3M Track and Trace Solutions,” said Neal Bibeau, President and Chief Executive Officer for DecisionOne. “Client satisfaction is a core foundation of our service operations. This recognition exemplifies our commitment to deliver comprehensive technology Infrastructure Management Services that help 3M achieve positive business results.”
DecisionOne provides onsite technology support services and parts management for 3M Track and Trace Solutions technologies including detection gates, self-check kiosks, and fine and fees systems. Using an engineered service plan approach, DecisionOne’s solution helps result in enhanced asset protection, reduced operating cost, and enhanced security for 3M Track and Trace Solutions.
“We have always put a high emphasis on quality,” said John Lehman, Service Manager, 3M Track and Trace Solutions. “Our suppliers are a very important element in our overall approach to customer satisfaction. We continuously monitor multiple indices such as quality, technology, responsiveness, delivery and costs when evaluating partners. DecisionOne’s commitment to high-quality services is truly worthy of this recognition.”
DecisionOne is a growth-orientated company and premier partner to IT equipment manufacturers, service providers and enterprise customers – delivering reliable, cost effective maintenance and support solutions. Leveraging a comprehensive North American direct service footprint and an engineered services framework, DecisionOne supports data centers, desktop/notebook environments, networks, printers, and specialized equipment. The company’s full complement of onsite, remote and logistics services provide a multi-vendor, OEM-neutral option for supporting diverse IT environments.
Learn more about DecisionOne’s comprehensive integrated managed services on the web at http://www.decisionone.com.