JaguarPC Expands Operations With 30% Increase In Staff

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JaguarPC, a market leader in VPS hosting and Dedicated Server Hosting, improves customer service with new qualified staff line-up.

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We owe our success to our customers and our experienced staff, and by recruiting new members of staff across the board we aim to sustain our service quality and build towards our future growth.

JaguarPC, one of the foremost providers of Virtual Private Server (VPS) hosting and dedicated server hosting solutions, announced today the recruitment of new staff members across marketing, sales, customer service, and technical support. This new recruitment drive begins the process of expanding the company to meet ambitious new targets for marketing, sales, and service.

“In the 13 years that JaguarPC has been in business, we have seen continued growth that’s far exceeded our expectations,” says Greg Landis, CEO at JaguarPC. “We believe that our success in dedicated server hosting services, VPS hosting services, and shared web hosting services has been in part the result of our service range and also the result of investment in quality customer service. We owe our success to our customers and our experienced staff, and by recruiting new members of staff across the board we aim to sustain our service quality and build towards our future growth.”

JaguarPC began the complex process of recruiting the best available staff members with advertisements being distributed via a number of reputable job databases. In addition, the firm distributed job specifications for a number of posts on its own website, JaguarPC.com, which has recently undergone a design and content overhaul. From the multitude of responses that the company received, the management at JaguarPC shortlisted and ultimately selected 9 talented new staff members within a two week period. This represents a growth to the overall staff of the company by around 30%. Of these new additions to the JaguarPC family, more than half were recruited to bolster the company’s already impressive customer service and technical support divisions, ensuring that customers continue to see the benefits of expansion.

“Sometimes, a hosting company experiences our kind of success but the service quality of existing customers suffers,” says Landis. “There simply aren’t enough resources to deal with the increase in demand for help with sales, technical support, and customer care. That’s why, as part of our long-term strategy, we are employing vital staff in the areas of the business where resources might sometimes be stretched. This means that every single one of our customers, existing and new alike, enjoy the same excellence in service and support that they have come to expect from JaguarPC.”

In addition to working to increase staff across the customer-facing side of the business, JaguarPC has now employed its first-ever dedicated sales and marketing team. These new members of staff have proven track records in working to promote companies, securing their ongoing growth, increased turnover, and ultimately a better ability to offer customers outstanding services. This division is responsible for the securing of new customers and developing mid-to-long-term marketing strategies. The new Sales & Marketing Division is complemented by staff who have been given the role of managing and promoting JaguarPC’s rapidly developing hosting affiliate scheme, where the company offers competitive cash rewards for referring new customers to JaguarPC’s shared hosting, dedicated server hosting, VPS hosting, or hybrid hosting services. JaguarPC hopes that the increased financial commitment into these two areas of the business will help the company sustain its position as a market leader within the hosting industry.

“Naturally, we want to attract as many new customers as possible,” says Landis. “But we were unwilling to do that at any cost to our existing customers. Take our Affiliate Program as an example – I’ve personally wanted to develop that side of the business for a long time, but just haven’t had the resources to do so. Today, with increased staff committed to different areas of the business, we can confidently move forward with attracting new clients, while maintaining quality of service across the board. This 30% growth is just the start of our plan and, by the end of 2011, we will be looking to increase staff levels by at least another 50%.”

JaguarPC has clearly established a plan, based on how future growth will occur – before staff resources become stretched, those resources are increased to meet the potential demand. Customers who would like to find out more about JaguarPC’s range of reliable and powerful hosting services - and individuals who are considering joining the JaguarPC team – are encouraged to visit JaguarPC.com for more details.

About JaguarPC

Established in 1998, JaguarPC is one of the world’s most trusted and experienced hosting companies. JaguarPC delivers superior service to clients through its cost-effective, high-value services model. JaguarPC provides hosting support to business and personal clients from across the globe including the world’s leading companies and governments in many countries. JaguarPC has over ten years of experience in the hosting industry and has a growth rate of over 95% year after year. JaguarPC has recently recruited new, experienced staff members across several departments, including US based technical support staff available via phone, email, chat, or ticket 24/7/365. For immediate support, call (888) 551-3050 or use the convenient support ticket system at http://www.jaguarpc.com/clients.

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Dave Young
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