“We developed this online portal with the improvement of our customers’ experience as the primary objective. We are very excited about its launch,” said Jim Korczykowski, President and CEO of Energy Curtailment Specialists, Inc.
Buffalo, NY (PRWEB) January 02, 2013
Energy Curtailment Specialists, Inc., the nation’s leading privately-held demand response provider, has spent the last few months investing major resources in developing a centralized, user-friendly online portal for the benefit of its customers. This portal offers a modern and simple approach for participants in ECS’ PowerPay! demand response programs to cultivate their knowledge about the energy industry and everything demand response. The idea behind the launch of the ECS PowerPay! Customer Portal is to allow ECS customers to gain a better, more acute understanding of how the ECS PowerPay! demand response program actually works as well as how a customer’s participation benefits the electric grid, themselves, and the community as a whole.
Demand Response, an initiative to stabilize the electric grid during the rare occasions when electric supply can no longer meet demand, is a preventative measure for blackouts and brownouts. Demand response providers, such as ECS, will call on their customers during these times of high stress on the grid to reduce their electricity usage. ECS PowerPay! customers earn substantial revenue for their cooperation to reduce their electric demand and play an important role in the energy industry.
“We developed this online portal with the improvement of our customers’ experience as the primary objective. We believe that a better informed customer is a better served customer. The portal allows for improved communication as well as a streamlined method of exchanging pertinent knowledge regarding our demand response programs thereby revolutionizing the manner in which we serve our customers. We are very excited about its launch,” said Jim Korczykowski, President and CEO of Energy Curtailment Specialists, Inc.
The portal is a convenient and useful tool for ECS PowerPay! participants. Given a unique username and password, customers can access all of the information and tools that they would need in order to fully enhance their experience in the ECS PowerPay! demand response program. The portal takes customers through the many components of demand response in an intuitive and clearly articulated way. Customers can then maximize their performance during demand response events as well as secure significant $$$. The portal will offer a customized metering interface where customers will be able to track their usage, carbon footprint, and overall performance as well as open up new avenues for communication between ECS and its customers.
About Energy Curtailment Specialists, Inc. Energy Curtailment Specialists, Inc. (ECS) offers consultative, administrative, and turnkey demand response services. ECS is one of the largest demand response service providers in North America, with more than 10,000 customers participating in its programs nationwide. ECS is currently serving markets across North America including California, New York, Texas, New England, the PJM territory and Ontario, Canada. For more information please call 877-711-5453 or visit http://www.ecsgrid.com