Top 10 Dental Risk Management Tips

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Tips that will help dentists reduce the likelihood of a Dental Malpractice Claim offered by Professional Liability Insurance Specialists, Professional Protector Plan for Dentists®.

Medical malpractice insurance for dentists

Professional Liability Insurance Specialists

When selecting a malpractice insurer, be certain your insurance company has a strong risk management program in place, Kristin Garrison, National Marketing Manager.

Prevention is the best medicine, not only for the patient but it can be for the dentists as well. Comprehensive risk management training, Online CE courses and a few basic tips may help to reduce the likelihood of an expensive dental malpractice claim.

The benefits of the Professional Protector Plan for Dentists don't end with our excellent insurance coverage. CNA HealthPro is committed to providing dentists and staff with the resources to make prudent risk management decisions that enhance patient care and reduce the likelihood of a malpractice claim.

Risk management information is available to insureds in a variety of ways, including live continuing education courses, risk management newsletters, a home study CE course, and on the Internet.

About the Professional Protector Plan for Dentists

Through their network of specialized agents, the PPP has been serving dentists nationwide since 1969. This comprehensive program was developed specifically for the dental practice by providing insurance protection through professional liability, general liability, employment practice liability, workers’ compensation, and property insurance products. Underwritten by CNA, rated “A” (excellent) by AM Best for financial stability, the PPP has proven to be a stable force in the dental professional liability marketplace. The plan is offered in all states. For more information about the PPP online.

1. Strive to engender patient satisfaction in every aspect of your practice. Unhappy or dissatisfied patients are more likely to file claims against you.

2. Ensure that your patient has reasonable expectations concerning treatment outcome before you begin to render any care.

3. Retain complete, accurate, and unaltered records, including all pertinent diagnostics.

4. Perform thorough examinations and document your findings, including all negative findings of periodontal, oral cancer, and TMJ examinations.

5. Obtain adequate medical and dental histories on all patients and update them regularly. Document the information in the patient’s dental record.

6. Inform patients of untoward events or bad outcomes. Do not attempt to conceal this information.

7. Document in the patient’s dental record the receipt of written or oral patient authorization when a copy of a portion or all of the dental record is released from the office. Never release original records!

8. Document the receipt of informed consent in the patient’s dental record each time an informed consent discussion takes place, as well as the receipt of informed refusal for any treatment recommendation refused by the patient.

9. Before sending any account to collection, carefully review the patient’s treatment outcomes, attitude, and level of satisfaction, including the accuracy and completeness of your record keeping.

10. When terminating a doctor-patient relationship, send the patient a letter that states the relationship is ending and provides the patient with information about treatment needs, access to emergency care, finding another dentist, and obtaining a copy of the patient record.

When selecting a malpractice insurer, be certain your insurance company has a strong risk management program in place.

About the Professional Protector Plan for Dentists

Through their network of specialized agents, the PPP has been serving dentists nationwide since 1969. This comprehensive program was developed specifically for the dental practice by providing insurance protection through professional liability, general liability, employment practice liability, workers’ compensation, and property insurance products. Underwritten by CNA, rated “A” (excellent) by AM Best for financial stability, the PPP has proven to be a stable force in the dental professional liability marketplace. The plan is offered in all states. For more information Dental Professional Liability Insurance and Risk Management Services for Dentists visit us online.

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Kristin Garrison

Rebecca Carter
B&B Protector Plans, Inc.
813.222.4229
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