Digital Support Technology Unveils New Tune-Up Features to Help Consumers Turbo-Charge Their PC's Performance

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Newcomer in PC Support Bolsters Free Offering with Automated Tune-Up Features; Gives Top 5 Tips to Keep Computers Running Smoothly

Digital Support Technology

When the performance of a PC is impacted, the user's PC or programs will begin to crawl, behave strangely or even stop working altogether. The new tune-up features in PC Fixer help users to turbo-charge their PCs so they can be more productive and avoid any stressful disruptions.

Digital Support Technology Inc. (http://www.digitalsupporttech.com), a provider of automated online PC tech support services, today released new features to its flagship offering, PC Fixer, which were designed to help PC users significantly improve the overall speed and performance of their computers. Digital Support Technology's (DST) new enhancements work to correctly pinpoint problem areas that cause a user's computer to run sluggish. Importantly, unlike most of the other PC support sites that provide a laundry list of steps to try and follow, PC Fixer does the heavy lifting for computer users by automatically fixing the problems identified.

The new Tune-Up features in PC Fixer include tools for disk defragmenting, registry repair, and performance optimization. PC Fixer works by quickly scanning a user's PC to detect any problem areas that need to be fixed. PC Fixer then automatically makes the needed repairs so that consumers can turbo-charge the performance of their PC. DST's newest version of PC Fixer is available immediately for consumers to download for free here: http://www.digitalsupporttech.com/en-us/download.htm.

"Over time, PCs become clogged and sluggish with too many files and content, and a myriad of software programs and services that are running, often simultaneously, taxing the machine's available CPU and memory," noted Haiying Wang, founder and CEO of DST. "When the performance of a PC is impacted, the user's PC or programs will begin to crawl, behave strangely or even stop working altogether. The new tune-up features in PC Fixer help users to turbo-charge their PCs so they can be more productive and avoid any stressful disruptions."

DST has identified the following 5 tips that users can do on their own, or by using DST's free PC Fixer, to keep their computer in tip-top shape:

1.    Disable Startup Programs: when new software programs are installed, vendors unnecessarily preset their applications to automatically start and run in the background when Windows is started and a PC is powered on. By disabling infrequently used programs, users can free up a lot of valuable resources and minimize possible software conflicts.
2.    Disable Unnecessary Services: many Windows Services run needlessly in the background. For example, when a program freezes or crashes on a user's desktop, the Windows Error Reporting (WER) service is automatically launched and error data is sent to Microsoft over the Internet. However, users do not reap a single benefit from this service, which significantly taxes the PC's memory and CPU usage. By disabling WER and other Window Services (i.e.: Remote Logon, QoS RSVP, etc.), users can boost the performance of their PC considerably.
3.    Defragment Hard Drives Regularly: as users create, save and delete files, and install and remove programs, the amount of free space on a PC becomes scattered and fragmented. By defragmenting PCs regularly, users can regain large chunks of free space on their hard drives and speed up the performance of their machine.
4.    Clean Out the Registry: the registry stores all changes made to files or programs, settings for hardware and software, user preferences, system policies, control panel settings, etc. Users can speed up their PCs by clearing the Windows Registry of unnecessary entries, file changes, settings, etc.
5.    Optimize Windows: another useful measure a user can do is to optimize their Windows and network settings; this could include turning off Windows animations, opting for less graphic-heavy screensavers or desktop backgrounds, disabling the hibernation feature, and optimizing the network type.

Newcomer Aims to Improve PC Tech Support
Consumer Reports found only 40% of computer users are satisfied with their PC manufacturer's tech support. When it comes to consumer software, most vendors demand payment in advance before they will even entertain a user's support call or inbound email. Offering 3 levels of service, newcomer DST aims to improve and raise the bar in the PC tech support arena.

  • DST's flagship offering, PC Fixer, can be viewed as a first response for users who have problems with their PCs. Instead of immediately having to pay a software vendor or other tech support service provider to troubleshoot the problem, consumers can turn to PC Fixer, which is free. PC Fixer is an online tech support service that rapidly scans and pinpoints a broad range of common PC problems. Once PC Fixer accurately identifies the cause of the computer problem, it then makes the required fixes accurately and automatically, instead of requiring users to carry out a laundry list of complicated steps themselves.
  • For more technically-oriented users who prefer to rollup their sleeves and troubleshoot their own PC problems, DST also provides a comprehensive one-stop portal with a community forum and an extensive knowledge base, where users can quickly search and find a vast range of the most common problems and solutions, articles, how-to manuals, tips, guides, etc. from Microsoft, HP, Dell, and other support sites, in one convenient location.
  • For less technical users who want or need a higher level of support for a more complicated problem, DST also offers live, remote tech support for a low per incident fee of only $19.99. Compared to an average per incident fee of $80-$100 that other tech support and software vendors charge, DST's live tech support is an affordable alternative. Importantly, the company also offers a 100% satisfaction guarantee or a full refund -- with absolutely no strings attached. Other vendors, on the other hand, make no such offer or have stipulations such as expiring deadlines or "formal dispute processes."

About Digital Support Technology
Founded in 2006, Digital Support Technology Inc. develops innovative online computer support solutions. The company's flagship offering empowers individual computer users to diagnose and fix computer problems immediately and automatically. The company is privately-held and headquartered in Menlo Park, California. For more information, please visit http://www.digitalsupporttech.com.

Press Contact:
Carmen Hughes
Ignite P.R.
W: 650-592-1768
carmen @ ignitepr.com

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