Although car owners routinely file insurance claims for car repairs and injuries, they almost always overlook the long-term impact that an accident will have on their vehicle's value
Winter Park, FL (PRWEB) June 18, 2008
In response to consumer demand, on June 2, 2008, Advocate Auto Claims ramped up personnel and expanded its daily hours of operation. The company, which opened its doors to the public in April 2008, can now be reached Monday through Friday from 8:00 a.m. to 8:00 p.m. EDT, and around the clock at http://www.advocateautoclaims.com. "Through our affiliate company, we had been providing services exclusively to fleet owners and car rental companies, but we recognized the need to educate consumers about their rights and expand our operations," said Omar Quddus, President and Co-Founder of Advocate Auto Claims, LLC. "Consumer response to this service has been phenomenal."
Advocate Auto Claims specializes in what are called diminished value claims. "If you've ever sold a car that's been in an accident, you know from experience that it's simply not worth as much as the same car with an accident-free history," said Quddus. This phenomenon is called "diminished value," and the at-fault or third party's insurance company has an obligation to compensate the driver who was not at fault for this difference in market price. "Unfortunately, most consumers aren't aware that they are entitled to diminished value compensation - and insurance companies don't volunteer that information," said Quddus.
Few would argue that the concept of diminished value is intuitive. "It's commonplace - and common sense - for used car buyers to check a vehicle's accident and repair history using an online service like CARFAX or AutoCheck," said Quddus.
Yet insurance companies fight tooth and nail to keep from paying these diminished value claims, often putting even knowledgeable consumers in an untenable position. "Each insurance company has its own internal procedures, and there is a maze of regulations and legal loopholes that vary from state to state," said Quddus. "The burden of proving diminished value is always on consumers, and they simply don't have the experience to get the compensation they deserve."
This is precisely why Advocate Auto Claims has opened its doors to consumers. While drivers can pay out of pocket for a vehicle inspection or a diminished value report, Quddus' company specializes in handling every aspect of diminished value claims - and does so on a contingency basis. Advocate Auto Claims is able to do this because their affiliate company has a 10-year track record of success in working with diminished value claims on behalf of fleet owners and rental car agencies.
It's likely that, each year, millions of consumers don't file the diminished value claims to which they're entitled. The National Highway Traffic Safety Administration estimates that police officers reported close to six million traffic crashes in 2006 (the latest year for which statistics are available). "Although car owners routinely file insurance claims for car repairs and injuries, they almost always overlook the long-term impact that an accident will have on their vehicle's value," said Quddus.
Although drivers not at fault are usually in the dark about their rights, Quddus is determined to shine a light on diminished value claims, and Advocate Auto Claims stands ready to insist that consumers get the compensation they deserve. "The process of establishing diminished value and then negotiating the proper compensation is both an art and a science," Quddus says. "We're committed to supporting each and every consumer whose vehicle suffers from diminished value after an accident."
About Advocate Auto Claims, LLC:
Advocate Auto Claims, LLC is the industry leader in processing diminished value claims on behalf of the public. With expert knowledge of state-by-state and federal caselaw, legislation, and regulatory rulings - as well as insurance company procedures - Advocate Auto Claims is uniquely positioned to successfully pursue diminished value claims throughout the U.S. For more information, please visit http://www.advocateautoclaims.com.
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