Olathe, Kansas (PRWEB) February 14, 2013
The main driver of this project was to replace the manual appointment management process in place that involved the typical phone calls, emails, and spreadsheets and to provide an interactive working tool for the scheduling team.
After less than a month, schedulers were on board and soon after carriers and vendors were invited to use the online dock scheduling portal to manage their appointment requests. The overall appointment process – from the request to the arrival/unloading/departure – is fully covered and has been greatly improved. Schedulers benefit from the standardized process and the reduction of phone calls and emails while carriers appreciate the email confirmations and the convenience of having access to the system outside of the regular business hours.
A key benefit of the new process is the fact that carriers now attach electronic copies of bills of lading and packing lists to their appointment requests, providing the Bushnell purchasing, scheduling and receiving teams with an accurate and valuable outlook on their incoming shipments.
Going forward, Bushnell would like to extend the use of the tool to manage other facilities and take advantage of the custom reporting possibilities to further measure carrier/vendor compliance to their policies.
"Bushnell understood the benefits of improving their dock scheduling process and had the leadership to act quickly and effectively'', says Frank Dorval, Account Manager at C3. ''C3 is proud to be working with another world class organization such as Bushnell''.
“We were very pleased by the swiftness of the C3 Reservations implementation process”, says Ken Richardson, Operations Systems Manager at Bushnell Outdoor Products, “our scheduling team was up and running in no time and enjoyed the benefits from day one.”
Bushnell Outdoor Products is a global manufacturer and marketer of branded consumer products based in Overland Park, Kansas. Bushnell Outdoor Products sells its products worldwide under the Bushnell®, Tasco®, Serengeti®, Bollé®, Uncle Mike’s Law Enforcement®, Stoney Point®, Hoppe’s®, Butler Creek®, Cébé®, Millett®, Uncle Mike’s®, Final Approach® and Simmons® brand names.
About C3 Solutions
C3 Solutions is a leading provider of software solutions dedicated to the area of yard management and dock scheduling. C3’s customers are fortune 1000 companies in the retail, manufacturing, transportation and post and parcel industries. C3’s products include its award winning yard management software, Yard Smart and its on-demand dock scheduling system - C3 Reservations. Founded in 2000 and based in Montreal QC, C3 Solutions has customers in the United States, Canada and Europe. For more information on C3’s products, schedule a free on-line demonstration.