DocuSign and Instant Software Work Together to Accelerate the Vacation Rental Agreement Execution Process

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Instant Software offers DocuSign’s electronic signature service to its clients helping to speed contract closings and improve the customer experience.

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DocuSign focuses on cultivating partnerships with industry leading companies that offer solutions that help customers generate revenue faster, improve customer service and lock out the competition

DocuSign, the leading provider of electronic signature and electronic contract execution services, and Instant Software, the largest and leading supplier of software solutions and real-time online services to the Vacation Rental industry, announced today at RezFest 2008 that Instant Software clients can now integrate their Reservations and Business Management Solutions with DocuSign’s award winning electronic signature service.

Rental companies that use an Instant Software solution with DocuSign will now be able to reduce contract closure time from days to minutes by completing the entire transaction on the web from anyplace at anytime without the use of fax or overnight mail service. Instant Software is the first and only solution provider in the vacation rental industry to offer integrated electronic signatures.

Tom Gonser, co-founder and Vice President at DocuSign, will be speaking at Instant Software’s Fourth Annual RezFest 2008 Conference on Friday, September 19 in a session titled “Close More Contracts...Faster with E-Signatures.” Gonser will highlight how using electronic signature technology can provide immediate, tangible benefits for any vacation rental company.

DocuSign has extensive experience working with companies in the vacation and travel industry including Expedia and Travelport GDS.

“DocuSign has completely transformed the way we do business at Resort Realty,” said R. Michael Harrington, Corporate General Manager, Resort Reality. “We’ve reduced confirmation time from 2-3 days down to 15-30 minutes and we’re saving over $40,000 per year on postage, paper and materials and the time spent to manually mail or fax leases. We’re running a much leaner and tighter ship at Resort Reality thanks to DocuSign and Instant Software.”

For vacation rental management companies, the process of securing reservations from customers has been time-consuming and inefficient. In the past rental agents would speak with potential customers, choose an appropriate rental property, mail or fax the appropriate rental agreement documents and wait for signed rental agreements to be returned. It could take as much as two weeks for a vacationer to order, receive, sign and return documents, and if there were any errors on the contracts then the entire process would be voided.

Instant Software with DocuSign enables deals to be finalized in minutes rather than days or weeks, and eliminates errors which improves customer satisfaction and lets rental agencies and owners recognize revenue almost immediately. Using Instant Software with DocuSign greatly simplifies the entire vacation rental process for both the customer and the owner and improves security by providing a full audit trail of each transaction.

“DocuSign focuses on cultivating partnerships with industry leading companies that offer solutions that help customers generate revenue faster, improve customer service and lock out the competition,” said Bob DeSantis, Vice President of Sales and Business Development, DocuSign. “By adding our contract execution technology as an option in Instant Software’s Reservation Solutions, their customers will get a leg up on their competitors and make the entire vacation rental process much easier than ever before.”

“The vacation rental industry puts a great deal of emphasis on customer satisfaction since studies show that repeat business is likely if the initial experience is positive. By teaming up with DocuSign, vacation rental companies and their customers gain access to an incredibly effective service that makes the entire rental process much easier than ever before,” said Ted Miller, Chief Operating Officer, Instant Software.

About DocuSign:
DocuSign is the leading provider of electronic signature and electronic contract execution services, empowering individuals, small business and global enterprises to operate faster, more efficiently and profitably with enhanced security and compliance. DocuSign is the only Web-based service to fully automate the entire contract execution process. To date, more than 14 million signature events have been executed using DocuSign. Experience the service at, and for regular updates go to

DocuSign, the DocuSign logo and PowerForms are trademarks or registered trademarks of DocuSign, Inc. in the United States and/or other countries.

About Instant Software:
Instant Software Inc. (ISI), is the nation’s leading provider of vacation rental management software, real-time online reservation and distribution systems and related services. The Instant Software product portfolio includes First Resort™, PropertyPlus™, Entech™, V12.NET™ and ISILink™. ISI has installed software at more than 2,200 property management companies and vacation rental resorts throughout North and Central America and the Caribbean. The company, which was the first in the vacation rental industry to bring real-time booking, serves more than 250,000 vacation rentals and provides more software solutions for more companies than any other in the USA.

For more information visit

Media contacts
Rob Goodman, for DocuSign
McKenzie Worldwide
robg @

Scott Gerber
Vice President of Marketing
Instant Software, Inc.
SGerber @


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