We are extremely pleased to have Ms. Perkins and Mr. Robertson as integral parts of our team
Auburn Hills, MI (PRWEB) August 6, 2008
Donor Dialogue has announced the appointments of Sharon C. Perkins to Vice President of Business Development and John Robertson to Senior Director of Operations.
Perkins has been a leader in the blood donor industry for over three decades. Prior to joining Donor Dialogue, she held multiple leadership positions with the American Red Cross, Virginia Blood Services, and Inova Blood Services. Most recently she was the Director, DRD for the American Red Cross, Appalachian Blood Services division in Roanoke, Virginia. Sharon is an ADRP past president and the recipient of the ADRP Ron Franzmeier Lifetime Achievement Award. In addition, Sharon received the 1992 AABB Chapman Franzmeier Memorial Award for leadership and outstanding contributions to the field of donor recruitment. She served as editor of the 2005 AABB/ADRP book entitled Donor Recruitment: Tips, Techniques and Tales.
Robertson is a Quality and Customer Service Professional with more than 20 years of experience. He has held numerous senior leadership positions in the health care, human resource services, finance and software development industries. In addition, Robertson is an industry thought leader and frequent speaker on customer relationship management and workforce management best practices. Mr. Robertson has developed award winning contact centers throughout his career including; Teleservices Agencies Top 50 Award, TMC CRM Excellence Award, MVP Gold Quality Award, Gartner Group 2002 Best CRM Solution - Runner Up and many others.
"Assuming a leadership position at Donor Dialogue is a phenomenal opportunity for any industry veteran. Donor Dialogue has been at the forefront of the blood industry and is breaking ground for the next phase of its evolution," noted Perkins. Robertson added, "In the blood industry, this is the place to be. Donor Dialogue is taking the best of technology and customer support services to provide sophisticated, much-needed solutions to one of this country's most important industries."
"We are extremely pleased to have Ms. Perkins and Mr. Robertson as integral parts of our team," said Pat Bezjak, Donor Dialogue's President. "Their wealth of experience and proven leadership abilities will help us continue to provide cutting edge solutions and efficiencies for blood donor centers across the country," she added.
About Donor Dialogue:
Donor Dialogue does more than just help recruit blood donors - it helps Recruit Donors for Life. The company delivers innovative, cutting edge Donor Relationship Management software, Online Scheduling systems, Donor Reward Programs, and Telerecruiting services that revolutionize blood center's recruitment operations. This industry-leading suite of products and services make blood centers more efficient, productive, and profitable. With a large team of available donor recruitment professionals, Donor Dialogue has helped generate more than 3.5 million blood donations. The company also is actively involved in national organizations supporting the blood collection industry including AABB, ADRP, ABC, BCA, SCABB, and FABB. To learn more about Donor Dialogue please visit http://www.DonorDialogue.com.
Lauren Ziskie, Marketing Director