By providing customers with new levels of insight and control over their hosting environments, customers can now streamline their user experience.
Baltimore, MD (PRWEB) December 01, 2016
Edge Hosting, a leading provider of secure, scalable and dependable managed hosting services, today announced a complete redesign of the company's customer portal into an easier-to-use and highly intuitive interface with powerful new capabilities.
The new portal helps customers with real time insights on Edge’s managed services including role-based personalization and instant visibility into the most-important information to help manage mission critical websites and SaaS applications. In addition to the status of service requests and orders, customers will have access to real time security dashboards, enhanced self-service features, and insight into network and device performance as well as usage information.
"The launch of our new portal demonstrates our commitment to providing a more valuable and simplified online environment for our customers," said Vlad Friedman, chief executive officer, Edge Hosting. "We have always been focused on delivering exceptional service, and the goal of the Edge portal is to enhance our overall service delivery experience to our customers. By providing customers with new levels of insight and control over their hosting environments, customers can now streamline their user experience. While the portal enhances user experience, it does not change Edge’s first-responder commitment to our customers," he added.
Customers can access the portal 24/7 from nearly any device with transparency on all their Edge team does with regard to monitoring, back-ups, recovery, tech support, 5-tier security, and patching. Edge plans on deploying new capabilities in our portal that report on HIPAA, FedRAMP, PCI, SOX, and SSAE16 compliance in the first quarter of 2017.
About Edge Hosting, LLC
Edge Hosting delivers secure, scalable, compliant managed hosting solutions for public and private organizations worldwide. With over two decades of experience, Edge offers agile public, private and hybrid cloud environments, as well as dedicated hosting and application management. Edge offers companies of all sizes and industries improved business outcomes and is FedRAMP, PCI, SOX, SSAE 16 and HIPAA certified. For more information about Edge Hosting, please visit http://www.edgehosting.com