eDG has never been more focused on delivering the services glass shops have wanted in order to be competitive and profitable. This release proves beyond any doubt that we listen to the needs of the industry.
Scottsdale, Arizona (PRWEB) February 25, 2015
eDirectGlass (eDG), the definitive industry leader, innovator, and disruptor of automotive glass repair and replacement technology and services, today announced it has released the most sought after features for automotive glass repair and replacement claim management. The new release sets the standard for industry point-of-sale system technology with OEM part verification, vehicle and record decoding by license plate, and direct customer text messaging capability.
eDG makes it easy for shops to run and grow their business with simple, affordable, and accessible tools as found in eDG’s Total Shop Management, the industry’s first and only Internet-based point-of-sale and shop management system. In addition, eDG and its suite of products such as ClaimsVerse, MyGlassClaim and others allow industry suppliers, manufacturers, insurance companies, and customers to seamlessly interact with shops forming the only vertically integrated platform in the industry.
“eDG has never been more focused on delivering the services glass shops have wanted in order to be competitive and profitable. This release proves beyond any doubt that we listen to the needs of the industry,” said Gary Hart, technology evangelist for eDirectGlass. “As industry suppliers and stakeholders in the automotive glass claims process continue to add pressure in the form of fees and data requirements, features like those released today give shops the upper-hand. We are pleased to provide a complete toolbox of technology services allowing shops to gain complete visibility over the management of the claims process,” concluded Hart.
The three new powerful features include:
- OPV: Short for OE Part Verify, this feature assists automotive glass professionals in dealing with the complexities involved in identifying vehicle parts and accessing manufacturer installed or dealer item features. All of the necessary information to assist in selecting the correct parts for the job only require the vehicle’s VIN number be entered.
- SwiftVIN: Never ask for the VIN again! Simply input the vehicle license plate and eDG will provide the vehicle VIN, build information, and more. SwiftVIN eliminates VIN related rejects and part ordering issues.
- Info Now: From job site arrival time by your technicians to updates on their claim, eDG Info Now allows you to send text or email messages to your customers advising them of any change in condition to their job. Info Now includes two previous features called eMinder and TextMinder that provide job schedule information to the customer including details on the job and those that will be performing the service including pictures of the technician, CSR, and even the sales person!
OPV and Info Now are available immediately while SwiftVIN will launch for all customers on or before March 15, 2015. Some features are included with any TSM subscription while others require additional monthly subscription and/or license fees. Independent Glass Association members may login to their TSM account and use OPV at no additional charge. Those interested in TSM may contact eDG or visit the website for additional information regarding these or any TSM related product or feature.
For more information about eDirectGlass, visit http://www.edirectglass.com. About eDirectGlass
eDirectGlass, owned by AMJ Logistics(TM), Inc. and founded in 1995, is a privately held corporation based in Scottsdale, Arizona. AMJ builds applications and solutions where all aspects of the manufacturing, supply chain vendors, insurance and end-user industries converge. These applications and solutions enhance productivity, profitability and increase customer satisfaction critical to the growth and success of the marketplace. For more information on eDirectGlass, ClaimsVerse, AMJ Logistics or any of our other solutions, contact Gary Hart (email@example.com) at 480.993.0915 or visit our website at http://www.edirectglass.com.