University of North Carolina Charlotte Selects EBSCO Discovery Service™

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Single search entry, speed and ability to search a wide-ranging collection are key features in UNC Charlotte’s decision to choose EBSCO Discovery Service™

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We were looking for one-stop shopping for journal articles and EDS was the right fit for our library and users.

University of North Carolina Charlotte (UNC Charlotte) has selected EBSCO Discovery Service™ (EDS) from EBSCO Publishing (EBSCO) as its discovery solution. UNC Charlotte was looking to enhance its library offerings and realized that the benefits of a discovery service would far exceed its current federated search. By implementing EBSCO Discovery Service into its library, UNC Charlotte has been able to deliver exactly what users were looking for: a robust pre-indexed system with a single search, speed and a service that exposed users to the entire array of the library’s collection.

EBSCO Discovery Service offers a truly integrated one-stop search experience for all of a library’s journals, magazines, books, special collections and OPAC. UNC Charlotte Assistant University Librarian for Information Technology Michael Winecoff says this type of search experience was exactly what they had in mind for a discovery service. “We were looking for one-stop shopping for journal articles and EDS was the right fit for our library and users. The ease of configuration and the EBSCOhost® familiarity with our users were also contributing factors to our decision to implement EDS.”

Winecoff says they also appreciate the consistent growth of content providers in EDS. He says EBSCO’s efforts to secure these partnerships help the library achieve its goals. “Continuing to work with vendors to integrate their content into EDS will make it even more robust. This will give our users an even better experience and help fulfill our mission to serve the needs of the community.”

UNC Charlotte is also taking advantage of some of the customizability options within EDS to tie the discovery service into the look and feel of the library. EDS offers many customizable options including the ability to change color combinations of the interface, a toolbar that is customizable, the opportunity to name the discovery service experience to the institutions liking and the option to import widgets.

EBSCO Discovery Service creates a unified, customized index of an institution’s information resources, and an easy, yet powerful means of accessing all of that content from a single search box-searching made even more powerful because of the quality of metadata and depth and breadth of coverage.

The Base Index for EBSCO Discovery Service forms the foundation upon which each EDS subscribing library builds out its custom collection. Beginning with the Base Index, each institution extends the reach of EDS by adding appropriate resources including its catalog, institutional repositories, EBSCOhost and other databases, and additional content sources to which it subscribes. It is this combination that allows a single, comprehensive, custom solution for discovering the value of any library’s collection.

The EDS Base Index is comprised of metadata from the world’s foremost information providers. At present, the EDS Base Index represents content from approximately 20,000 providers in addition to metadata from another 70,000 book publishers. Although constantly growing, today the EDS Base Index provides metadata for nearly 50,000 magazines & journals, approximately 825,000 CDs & DVDs, nearly six million books, more than 100 million newspaper articles, more than 400,000 conference proceedings and hundreds of thousands of additional information sources from various source-types.

About EBSCO Publishing:
EBSCO Publishing is the producer of EBSCOhost®, the world’s premier for-fee online research service, including full-text databases, subject indexes, point-of-care medical reference, historical digital archives, and e-books. The company provides more than 300 databases and nearly 300,000 e-books. Through a library of tens of thousands of full-text journals and magazines from renowned publishers, EBSCO serves the content needs of all researchers (Academic, Medical, K-12, Public Library, Corporate, Government, etc.). EBSCO is also the provider of EBSCO Discovery Service™ (EDS), which provides each institution with a fast, single search box for its entire collection, offering deeper indexing and more full-text searching of journals and magazines than any other discovery service (http://www.ebscohost.com/discovery). For more information, visit the EBSCO Publishing Web site at: http://www.ebscohost.com. EBSCO Publishing is a division of EBSCO Industries Inc., one of the largest privately held companies in the United States.

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Kathleen McEvoy
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