Miami, Florida (PRWEB) March 27, 2013
El Cid Vacations Club recognizes that it is important to implement the highest standards of customer service at all times, which is why this location has developed the El Cid Vacations Club Complaints Department to help assist guests while they are on vacation. This complaints department gives another outlet for members to discuss their grievances and find quick and appropriate solutions.
El Cid Vacations Club Complaints Department was created so that members and could have an additional avenue to be heard. In the hospitality and travel industry it is important that customer service remains a top priority, so to improve upon their already high standards, the El Cid Vacations Club implemented the services of the complaints department. Whenever there is a customer complaint or issue, the staff immediately resolves the problem and then the complaint department steps in to make sure that everything was taken care of appropriately. This is exciting for members that really want to heard, and have a medium to offer their feedback.
El Cid Vacations Club Complaints Department is trial program that is being implemented by this travel club. There will be additional survey cards, as well as other satisfaction surveys given to guests that book trips through this travel club. This new process of thoroughly screening member experiences will provide even more improvements to the quality of service at El Cid Vacations Club, This travel club is seeking to have the highest customer satisfaction ratings possible, which is why this program is a necessity in improving already high quality standards at El Cid.
Members of El Cid Vacations Club are looking forward to the El Cid Complaints Department and all the good work that they will accomplish. This travel club already has exemplary service, and with the addition of the new practices and surveys. There is nothing more important than guest feedback to keep operations running smoothly in the travel industry, which is why El Cid is forecasting the highest member reviews ever received by the end of this year. If this program goes well, El Cid Vacations Club will make the Complaints Department a permanent fixture at this travel club in an effort to continue improving all aspects of this vacation club.
El Cid Contact Information:
El Cid Vacations Club
Phone: 1 866 552 7320