These numbers represent an important milestone for Element. We are thankful for the confidence of our clients as we continue to provide them with the best possible customer service and support.
Durham, NC (PRWEB) February 13, 2008
Element Customer Care today stated that it now supports more than 100,000 cable and internet subscribers and an additional 300,000 hotel rooms with the addition of its latest client. This February announcement comes in advance of its first quarter goal. Element provides billing services, tech support and a customer service call center for cable, broadband and telecommunications operators using CSG Systems software solutions.
"2007 was a great year for Element and judging by the early numbers for 2008, we are starting this year off on the right foot," said Matt Zemon, President, Element Customer Care. "These numbers represent an important milestone for Element. We are thankful for the confidence of our clients as we continue to provide them with the best possible customer service and support."
Element Customer Care leverages industry best practices and buying power to provide its clients' subscribers with a first-class customer service experience. Their agreement with industry leader CSG Systems links the largest provider of video billing to operators of all sizes for affordable, turnkey billing and customer service solutions.
Element Customer Care is a Durham, NC-based company that offers CSG billing services, tech support and an elite customer service call center. Element's partnership with CSG Systems gives its clients access to CSG's unique combination of solutions, services and expertise to improve operational efficiencies and deliver a quality customer experience in a competitive marketplace. Element, powered by CSG Systems, was named "Preferred Billing and Customer Care Provider" for the National Cable Television Cooperative.