The Virtual Customer clearly stood out from the pack as one of the first simulations to effectively blend gaming and assessment technologies, explains David Shadovitz, editor of Human Resource Executive.
Las Vegas, Nevada (PRWEB) October 13, 2011
Employment Technologies, the world’s founder and leading expert in employment simulations, today announced that EASy Simulation® – Virtual Customer was named one of the Top HR Products of the Year by Human Resource Executive.
“We’re honored to be recognized by Human Resource Executive for innovation and excellence.” states Joseph Sefcik, President of Employment Technologies. “And we’re thrilled to offer businesses a whole new way to attract and hire top talent.”
“When it comes to employment testing,” explains Sefcik, “one word that never comes to mind is fun. With the Virtual Customer, we’ve changed all that. The Virtual Customer is a seriously fun assessment that predicts success with unparalleled accuracy and creates an engaging way to introduce candidates to the job.” This ‘cool factor’ helps to build a progressive brand image during the recruiting process and enables companies to attract and hire better candidates. For businesses that hire front-line employees who work directly with customers, this is very good news.
The Virtual Customer uses high-end graphics and a compelling, easy-to-follow story line to immerse applicants in the customer service role. “But the simulation isn’t all fun and games,” according to Joe LaTorre, Director of Design and Development. “The Virtual Customer is a serious assessment that delivers proven, scientific results. Recent studies confirm that Virtual Customer improves hiring accuracy and reduces employee turnover by as much as 50%.”
“Human Resource Executive has been evaluating HR products and conducting this competition for 23 years," explains David Shadovitz, editor of Human Resource Executive. "Our goal has always been to identify products and services that clearly offer value to the HR community while demonstrating innovation. The Virtual Customer clearly stood out from the pack as one of the first simulations to effectively blend gaming and assessment technologies. In the midst of shrinking HR budgets, we also like that the Virtual Customer provides multiple benefits for hiring, training, and onboarding.”
Employment Technologies offers a suite of Virtual Customer products, designed to assess and develop strong customer service and sales skills. To request a free preview, contact an EASy Simulation representative at 866.919.0095 or visit http://www.etc-easy.com/_products/virtualcustomer-service/main.htm. Information about Virtual Customer – Service, Virtual Customer – Sales, and Virtual Cash Drawer is also available.
About Employment Technologies
Employment Technologies Corporation (ETC) is the world’s #1 provider of employment simulations. Nationally recognized for quality and innovation, ETC’s EASy Simulations continue to lead the industry in excellence and value. EASy Simulations are consistently rated Best in Class in independent reviews and are proven to increase hiring accuracy, reduce hiring time and costs, decrease employee turnover, and increase sales and referrals. For more information, visit http://www.etc-easy.com or call 866-919-0095.