Electronic Signatures Play a Key Role in Insurance Multichannel Strategy; SOFTPRO Showcases Its Enabling Technology at IASA 2013

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According to recent market research published by CEB TowerGroup, customers of all ages expect availability of services from all business channels. Visit SOFTPRO at IASA, booth 543.

SOFTPRO NA E-Signature and Fraud Prevention Solution Provider

SOFTPRO NA, E-Signature and Fraud Prevention Solution Provider

If insurers are to provide customers with the ability to complete business anywhere, they must implement an electronic signature solution that can accommodate any scenario."

During the IASA 2013 Annual Conference in Washington, D.C from June 2-5, 2013, SOFTPRO will demonstrate its electronic signature software capable of capturing both a click-to-sign and handwritten esignature. SOFTPRO’s solution is an enabling technology for insurance providers looking to offer their customers the ability to esign in any channel: web, in-branch, call center, or mobile. According to recent data published by CEB TowerGroup, 73% of 18-24 year olds and 69% of 25-34 year olds are likely to switch insurers if services are not accessible through every access point. IASA attendees can meet with SOFTPRO at booth #543.

“If insurers are to provide customers with the ability to complete business anywhere, they must implement an electronic signature solution that can accommodate any scenario. The print-sign-courier approval method is no longer acceptable now that mobile technology enables organization to capture esignatures anywhere, ” explains Rodney G. Vesling, President and General Manager for SOFTPRO N.A.

Based on CEB TowerGroup research, a significant number of firms are responding to customer expectations for multichannel support: 65% of insurance providers are expanding the number of services available on their current channels and 15% are adding new channels.

About SOFTPRO ESignature Solution
The SignDoc Family of electronic signature software offers insurance providers the flexibility to deploy the esignature solution that best meets the needs of a particular channel. In addition to its desktop software, SOFTPRO also offers SignDoc Web and SignDoc Mobile providing support for web as well as tablet and smartphone-based esigning. SOFTPRO’s SignDoc Mobile is integrated in one of the largest iPad deployments in the insurance market; up to 50,000 agents will be esigning with SignDoc Mobile by the end of 2013. SignDoc C2S offers insurance providers the ability to capture click-to-sign signatures.

About SOFTPRO
Founded in 1983, SOFTPRO is the most experienced signature management company. The company’s SignDoc Esignature Software supports handwritten esignatures captured with any device including tablets and smartphones as well as offers a secure click-to-sign esignature solution. SOFTPRO solutions are used in 50 countries where many of the world’s largest financial services organizations trust SOFTPRO  http://www.trustedsignatures.com

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Keri Allen
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