HealthLink Europe Marks Year-Old Anniversary in Helping Alveolus
Serve Its Customers Throughout Europe
RALEIGH, N.C. & TILBURG, the Netherlands (Business Wire EON/PRWEB ) July 28, 2008 --
HealthLink Europe, an ISO 13485 Medical Device Support Services and
Distribution Company that has been providing European customer service
and logistics support to the North American device industry since 1994,
announced today that it is marking
its first anniversary in working with Alveolus to help the company
manage its customer service function throughout Europe.
Alveolus is an emerging leader in the development of non-vascular
interventional stent technology. Non-vascular stenting is the use of
devices (stents) to create an artificial pathway, support structure, or
opening for hollow-lumen organs that are closed or obstructed due to
cancerous lesions or benign disease. The company’s
advanced stenting technology is designed to enhance the quality of life
for patients who suffer from malignant pulmonary and gastrointestinal
obstructive lumen diseases. The company’s
products are developed by physicians for physicians—i.e.,
interventional pulmonologists, gastroenterologists, and interventional
radiologists—for use in the lungs, esophagus,
and the biliary ducts of the human body.
“HealthLink Europe performs our European
customer service function,” explains David R.
Hamilton, Director of Corporate Compliance and Operations for Alveolus,
based in Charlotte, N.C. “From our European
customers’ point of view, HealthLink Europe is
the contact point with Alveolus in the EU, with a local address, phone
and fax number. Utilizing the services of HealthLink Europe, we’ve
eliminated delays due to time zones, as well as reduced any
cross-cultural differences, allowing Alveolus to better serve our
European-based customers from the U.S.”
“We are very pleased to be a part of the
critically important business of Alveolus,”
says Richard “Rick”
Hughes, President of HealthLink Europe. “And
we of course are extremely proud to be a material factor in their
European success.”
ABOUT HEALTHLINK EUROPE
HealthLink Europe (www.healthlinkeurope.com)
is an ISO 13485 Medical Device Support Services and Distribution Company
with facilities in the Netherlands and the United States. North American
Medical Device Manufacturers use its services to serve their customers
throughout Europe, increasing margins and revenues, using HealthLink’s
flexible distribution model. Acting as an extension of its customers’
business in Europe, HealthLink provides Direct Sales Support, Customer
Service, Financial Services, Logistics, Fulfillment and Value Added
Services, IT Support, and Authorized Representative services, and more.
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