HealthLink Europe Marks Year-Old Anniversary in Helping Alveolus Serve Its Customers Throughout Europe

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HealthLink Europe, an ISO 13485 Medical Device Support Services and Distribution Company that has been providing European customer service and logistics support to the North American device industry since 1994, announced today that it is marking its first anniversary in working with Alveolus to help the company manage its customer service function throughout Europe.

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HealthLink Europe performs our European customer service function

Alveolus is an emerging leader in the development of non-vascular interventional stent technology. Non-vascular stenting is the use of devices (stents) to create an artificial pathway, support structure, or opening for hollow-lumen organs that are closed or obstructed due to cancerous lesions or benign disease. The company's advanced stenting technology is designed to enhance the quality of life for patients who suffer from malignant pulmonary and gastrointestinal obstructive lumen diseases. The company's products are developed by physicians for physicians—i.e., interventional pulmonologists, gastroenterologists, and interventional radiologists—for use in the lungs, esophagus, and the biliary ducts of the human body.

"HealthLink Europe performs our European customer service function," explains David R. Hamilton, Director of Corporate Compliance and Operations for Alveolus, based in Charlotte, N.C. "From our European customers' point of view, HealthLink Europe is the contact point with Alveolus in the EU, with a local address, phone and fax number. Utilizing the services of HealthLink Europe, we've eliminated delays due to time zones, as well as reduced any cross-cultural differences, allowing Alveolus to better serve our European-based customers from the U.S."

"We are very pleased to be a part of the critically important business of Alveolus," says Richard "Rick" Hughes, President of HealthLink Europe. "And we of course are extremely proud to be a material factor in their European success."


HealthLink Europe ( is an ISO 13485 Medical Device Support Services and Distribution Company with facilities in the Netherlands and the United States. North American Medical Device Manufacturers use its services to serve their customers throughout Europe, increasing margins and revenues, using HealthLink's flexible distribution model. Acting as an extension of its customers' business in Europe, HealthLink provides Direct Sales Support, Customer Service, Financial Services, Logistics, Fulfillment and Value Added Services, IT Support, and Authorized Representative services, and more.

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