Progressive Insulation & Windows is Driven to Excellence

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The advent of the “online review” has become a driving force toward excellence. Consumer reviews are a benefit to every honest contractor who thrives on exceeding the highest standard, not just sliding by with no regard for consumer need. Progressive enjoys hearing from pleased homeowners who speak up when they realize the benefit they have gained.

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The review from this homeowner noted that even during what appeared to be a “heat wave” the house was so well insulated that it only gained three degrees without using the AC, even though the temperature outside had increased 30 degrees.

Progressive recently received an encouraging online review from a customer on one of the premier customer-reviewed business directories. The customer gave a careful evaluation of the work Progressive did without simply giving straight “A’s”. Clearly, this Van Nuys, CA, homeowner is an intelligent and prudent buyer who understood that it takes time to achieve excellence in properly installing a product.

Many insulators promise to come to the house and complete the insulation job in 45 minutes to an hour. But the average house of about 1200 square feet cannot be properly insulated in an hour. For example, as a regular practice, Progressive installers crawl the perimeter of the attic, where space is most limited, to set vent-hole covers in place. When the insulation is blown in, the unclogged vents continue to function. Others don’t take the time and care necessary to install insulation properly.
Finding a good insulation company takes some thought as well as some effort. Many customers don’t know what to ask for, so they ask the obvious question, “How much does it cost?” While price is of concern, so are value, quality, durability and results.

A legitimate insulation company recognizes that the cost issue depends on the unique characteristics of the home. Each home is designed and built differently. Each home has its own special set of conditions. Until the technician has evaluated those characteristics and special conditions along with the special needs of the people living in the home, cost is a distraction. Prescription must be based on diagnosis.

Steve Anderson, President of Progressive, said, “I have been in the insulation business for almost 40 years and I can assure you, it is impossible to do a proper insulation job in an hour or less. The customer’s understanding of, and appreciation for what we do as professional insulators is our satisfaction, driving us to do a good job each and every day.”

Progressive provides the diagnosis for homeowners who desire a more comfortable or healthier home. When the installer does a good job, the homeowner enjoys the benefits of the insulation investment made with a company that works toward excellence.

The review from this homeowner noted that even during what appeared to be a “heat wave” the house was so well insulated that it only gained three degrees without using the AC, even though the temperature outside had increased 30 degrees.

These results are extraordinary and can only be achieved by taking time to do the job right. Most people don’t realize that if an insulation crew misses or under-insulates just 3-4% of an attic, the performance of that insulation job is decreased by up to 50%. See Bruce Harley’s 2002 book, Insulate and Weatherize, which backs up this claim.

“When you call an insulation company and they quote prices over the phone or want to send their truck out same or next day, my recommendation is to call the next company on your list,” said Mr. Anderson.

Progressive meets the claim to properly install their products. The result is satisfied customers – with encouraging reviews. Encouraging reviews drive the company toward excellence, and the cycle continues with more enthusiastic customer reviews.

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