We were originally thinking of sourcing individual products for each of the operational areas on a staged priority basis
Oakville, Ontario (PRWEB) October 27, 2009
The PROMYS enterprise software will automate Contava's business from start to finish. PROMYS will track sales contacts, opportunities, create quotes, and sales information will directly feed the order fulfillment process, including scheduling, invoicing and change order management. Field service and help desk functionality will provide dispatching, trouble ticket, time sheet, expenses and resource utilization reporting. Contava customers and partners can access data on a "self-serve" portal.
"We were originally thinking of sourcing individual products for each of the operational areas on a staged priority basis," said Curtis Nikel, President of Contava. "We had already invested in a few 'bolt-on' solutions to our existing accounting system. Since we had IT expertise in-house, we thought we'd just create interfaces for the other applications as we rolled them out." "Once we saw GeNUIT's PROMYS software, we realized not only were we re-inventing the wheel at a much higher cost per user, we also became skeptical as to whether multiple solutions could ultimately provide us with the seamless, real-time multi-location visibility into our business that we ultimately wanted, that was an innate capability of an enterprise solution like PROMYS."
Curtis added, "Having real-time visibility into all aspects of our business will allow us to coordinate resources more effectively on large multi-site customer projects, as well as to closely monitor those projects to ensure we're always on time and on budget. As a client driven company, being able to respond more quickly and proactively to customers and now being able to provide them with project and status information on a 24/7 self-serve basis, just reinforces our focus on customer service excellence."
John Breakey, CEO of GeNUIT agrees, "PROMYS has a lot of great features that Field Services Companies really like, but it's the real time visibility into all operational aspects of the company's business that allows management to make better decisions regarding resource allocation, cash flow and provide more proactive customer service." This all leads to greater business success and profitability.
Contava is a quality security reseller and integrator in the business of selling value through discussion, design, provision, service and support of security technology.
For further information on Contava, please visit http://www.contava.com , email firstname.lastname@example.org or call toll free at 1-800-661-9821.
GeNUIT is a leader in provider of enterprise business software for field services organizations.
For further information, please visit http://www.promys.com, email email@example.com or call the PROMYS team at 1-866-728-2345.
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