Cirks Construction, Inc. / KDC Service & Maintenance Select FieldConnect for Sage Timberline Enterprise for Service Technicians’ Remote Access

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The maintenance and construction company has found great success with FieldConnect products

Maximizing Field Service Profitability

Maximizing Field Service Profitability

It didn’t take us long to reward FieldConnect for their performance by choosing FieldAccess for Sage Timberline Enterprise. After exhaustively testing the new FieldAccess for Timberline Enterprise product, it’s clear to us that we made the right decision.

KDC Service & Maintenance has chosen FieldAccess for Sage Timberline Enterprise and is in the final stages of migrating from FieldConnect’s FieldAccess product for Sage Timberline Office to FieldAccess for Sage Timberline Enterprise for use throughout the service and maintenance division, it was announced today by FieldConnect President, Rick Galyean.

“The original FieldAccess for Sage Timberline Office has been a great investment for our business,” says Al Santa Maria, Director of KDC Service & Maintenance. “It didn’t take us long to reward FieldConnect for their performance by choosing FieldAccess for Sage Timberline Enterprise. After exhaustively testing the new FieldAccess for Timberline Enterprise product, it’s clear to us that we made the right decision.”

FieldConnect was selected for its complete product offering and tight integration into Sage Timberline products.

Cirks Construction, Inc./KDC Service & Maintenance is a leading supplier of repair and maintenance services to convenience stores, retailers, restaurants, and supermarkets with a dedicated staff of service technicians located throughout California, Arizona, and Nevada. Cirks Construction, Inc. has offices in Orange and Rancho Cordova offering service and maintenance expertise, as well as commercial construction services (KDC Construction).

KDC service technicians are using FieldAccess to send and receive their work orders electronically, allowing for same-day billing of service work. FieldAccess gives KDC service technicians access to history, diagrams, pictures, and electronic timecards. For over a year, KDC has been using FieldAccess for Sage Timberline Office with Android smartphones and laptop computers.

Chris Sanders, a General Manager at Cirks Construction, Inc. further added, “We were thrilled with FieldAccess for Sage Timberline Office and the new FieldAccess for Timberline Enterprise is a second home run for our business. FieldConnect was the only vendor to offer a remote technician solution, integrated GPS offering and a customer portal for both Sage Timberline products. It’s also clear that FieldConnect’s knowledge of field service is unmatched in the industry. FieldConnect has been an excellent business partner for KDC Service & Maintenance.”

About FieldConnect, Inc. (http://www.fieldconnect.com)
Founded in 2002, FieldConnect maximizes customer satisfaction and profit per field technician by managing real-time service call information to all service stakeholders: customers, technicians, and dispatchers. Our open, web-based solutions integrate seamlessly with Sage Timberline or MS Dynamics service management software to deliver a superior field service mobilization solution.

For more information, call (949) 428-1540, or email: sales(at)fieldconnect(dot)com.
For information about partner opportunities with FieldConnect, visit http://www.fieldconnect.com/partners, call (949) 428-1540 x12, or email partners(at)fieldconnect(dot)com.

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Rick Galyean
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