"Providers in this field tend to be either very good technically or good with client care; seldom both. We believe that we bridge that gap"
London, United Kingdom (PRWEB UK) 5 November 2012
First Response (Europe) Limited today announced their launch as one of the United Kingdom's leading IT investigation companies. First Response brings together the collective experience of more than 30 years in digital investigations, being launched by industry veterans John Douglas, Jonathan Krause and Bill Lindley who are offering a highly client focused service backed up by decades of technical experience and skill.
First Response provide tailored services from the collection, analysis and presentation of electronic data including computer/ IT investigations and litigation support, to more specialist areas such as incident response, malware reverse engineering and forensic readiness planning.
The business background of the First Response directors enables them to understand the commercial necessity of reducing the impact to a company when conducting investigations. Discretion, minimising reputational loss and providing sound advice while producing robust evidence to support civil legal remedies, are core to the First Response service.
Jonathan Krause, First Response’s Managing Director said “What makes us stand out is the depth and diversity of experience we offer, every member of our team has at least 10 years exposure in the field. What we’ve found is that providers in this field tend to be either very good technically or good with client care; seldom both. We believe that we bridge that gap.”
John Douglas, Operations Director went on to remark: “Our primary goals are our commitment to quality and that the needs of our clients are uppermost. Our commercial backgrounds and technical skill allow us to choose a suitable strategy for the unique circumstances of each job to ensure a successful outcome. We strive to exceed our clients expectations regarding timescales and results”.
A few examples of First Response’s recent work include:
- The estate of a high profile recording artist requested the analysis of material from laptops, mobile phones and web mail to show an individual in London was illicitly producing and distributing high quality DVDs of their artist. The evidence helped stop these activities and produced intelligence to support further investigations.
- A financial organisation in the City of London needed to determine if a disloyal staff member had been working for a competitor. The expert evidence provided resulted in successful litigation at the High Court. First Response recovered and pieced together vital communication evidence despite great efforts to hide this.
- A trading company dismissed an under performing senior Director, who then instigated legal proceedings claiming unfair dismissal. Examination of his laptop uncovered thousands of pornographic images. Time-line analysis showed the images were downloaded during office hours. Also uncovered was evidence of the subject using the laptop to order cocaine. The First Response report was used to successfully reject the claim of unfair dismissal.
About First Response
First Response (Europe) Limited is a privately held computer forensics and incident response company offering a full range of digital investigation services utilising state of the art tools and techniques. Formed in January 2012 from the combination of Business Efficiency (founded in 1986 by Bill Lindley), Forensic Control (founded in 2008 by Jonathan Krause) and LangfordParc (founded in 2011 by John Douglas) First Response is based in London, United Kingdom.
John Douglas of First Response
+44 20 7193 4905