Why Florida Homeowners Insurance Continues to Outrage Consumers
43% Of Subscribers to Buyers Guide Report Having Insurance Cancelled
58% Are Dissatisfied with Their Florida Home Insurance Company
Dissatisfaction Expected to Worsen as Florida Braces for 150,000 More
Cancellations in 2008
LAKE WORTH, Fla. (Business Wire EON/PRWEB ) March 4, 2008 --
Home Insurance Buyers Guide, LLC today released an update on customer
satisfaction with Florida homeowner insurance companies as reported by
its subscribers. The company offers a searchable database at www.homeinsurancebuyers.org
where homeowners can find
private insurance companies still writing new Florida homeowners
insurance.
“We have been capturing overall customer
satisfaction levels for Florida homeowner insurance companies since
October 2007 as subscribers purchase
the buyers guide,” said company
President Michael Letcher. Satisfaction levels are measured on a “1-10”
scale where (“1”
is dissatisfied and “10”
is delighted.) Since October, 2007, 58% of new subscribers to the Buyers
Guide report being dissatisfied with their Florida home insurance
company. The following provides a look at the sources of dissatisfaction:
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Florida Homeowner Insurance Cancellations Explain 60% of the
Dissatisfaction
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Florida Home Insurance Company Satisfaction Levels:
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Dissatisfaction Reasons Reported:
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Delighted ("9 or 10 Rating")
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15%
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Policy Cancellations
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60%
|
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Satisfied ("6, 7 or 8 Rating")
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27%
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|
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Cost
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20%
|
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Dissatisfied ("1-5 Rating")
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58%
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Customer Service
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20%
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Mr. Letcher continued, “Our growing
subscriber base indicates that Brevard, Pinellas, Orange, Broward, and
Palm Beach Counties are experiencing the largest percentage of
cancellations. As Florida absorbs 150,000 more cancellations in 2008, we
are pleased that consumers are using
the Buyers Guide to find more Florida homeowner insurance companies
and save money - while providing an alternative to Citizens
Property Insurance Corporation.”
Visit Florida
Homeowner Insurance Alert to learn more about availability of
homeowners insurance in Florida.
About Home Insurance Buyers Guide, LLC
Home Insurance
Buyers Guide, LLC is an independent, unbiased organization helping
homeowners locate
affordable, private insurance in Florida. For more information
visit: www.homeinsurancebuyers.org.
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