Zero Complaints Three Years in A Row for Local Florist

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FlowerPetal achieves complaint free status three years in a row

November 2011 marks the third year in a row that Chicago based FlowerPetal.com, a florist, has earned complaint free status with the Better Business Bureau of Chicago and Northern Illinois. To earn this award, the business must not have any complaints filed with the BBB within the last twelve months of its membership year. FlowerPetal.com is an accredited business with the BBB of Chicago and Northern Illinois, and also participates in the BBBOnLine Reliability Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes. FlowerPetal.com does most of its business with customers online in an e-commerce setting, and this provides a level of trust to customers who may not otherwise be familiar with FlowerPetal’s service standards and floral product guarantees.
“We began our relationship with the BBB 6 years ago, and we promote our relationship with the BBB to our customers on every page of our web site,” offers Mark Benjamin, co-founder of FlowerPetal.com. “This is an important mark of trust to the last minute shoppers looking for flowers, especially if it is for a same day flower delivery and there is not much time to read all of our positive customer reviews on third party sites.” added Benjamin.

“This is not something that our customer has to work at if there is a problem. We don’t bury it with hopes a dissatisfied customer gives up.” Concluded Benjamin “Utilizing this tool is a testament to our reliability as a provider of same day flowers and gifts.”

About FlowerPetal.com - Founded in 2003, FlowerPetal.com is the service leader in same day flower delivery. FlowerPetal.com prides itself on paying its 100% American workforce a living wage and on being a conscious steward of planet Earth by offsetting all carbon associated with its flower deliveries. The recipient of many industry awards for satisfaction and value, FlowerPetal.com continues to strive toward creating a more enjoyable experience for its customers. FlowerPetal.com handles the delivery of flowers in all 50 states and Canada.

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Mark Benjamin