Brisbane, Queensland (PRWEB) July 10, 2009
1300 FLOWERS is leading the floral retail industry by offering Same Day Delivery across Australia for a standard fee of $10. Consumers are able to order flowers online through the 1300 FLOWERS website at 1300flowers.com.au or by telephoning their Brisbane based call centre on 1300 FLOWERS (1300 356 937). However, orders must be received before 2pm AEST Monday to Friday and before 10am AEST Saturday for same day delivery.
Prior to this introduction, delivery charges for flowers and gifts were inconsistent and based on complicated variables including the value of the order, the delivery location and same day delivery versus next day delivery. As a general rule, the higher the order value, the more remote the delivery location within Australia and a same day delivery requirement resulted in a higher delivery charge.
As a result, many customers in regional or rural areas requesting same day delivery were charged a very high amount for flower delivery. In addition, customers rarely knew what the applicable delivery charge for a flower or gift purchase was until they were near the end of the purchase process. Consequently, such complicated and hidden delivery calculations commonly resulted in delivery charges that became a significant part of the purchase cost causing customer dissatisfaction.
Contrary to this formula, the team at 1300 FLOWERS believe that all Australian consumers, whether they lived in the capital cities or in regional and rural areas, deserve a simpler and better deal for their purchases of delivered flowers and gifts. Therefore, 1300 FLOWERS is proud to announce the introduction of their standard delivery fee of only $10 for delivery anywhere in Australia for same day delivery.
Same day delivery also helps to ensure the freshness of flowers. In the majority of customer orders, the flowers are purchased at Australian markets, made into beautiful arrangements and delivered to the customer on the same day.
The team at 1300 FLOWERS believe that the introduction of a standard fee for Same Day Delivery will give customers wanting to purchase flowers and gifts the confidence that they won't be charged excessive or hidden delivery fees on their purchases. What won't change is the quality and freshness of the flowers, and the friendly and knowledgeable advice the consumers will get from the 1300 FLOWERS team.