While other Flue companies are struggling to honour their next day service Flue and Ducting have actually worked hard to increase efficiency resulting in us being able to push our next day delivery deadline back to 4pm, and that’s for the whole of the UK
Stockport, Cheshire (PRWEB) October 31, 2013
Flue & Ducting Ltd, the UK’s favorite ducting, flue and chimney supplies company have responded to calls from fitters and suppliers by investing in new equipment to meet the demand for their best selling multi-Fuel chimney liner. At the same time they have announced an improvement in their next day delivery capability by pushing back the delivery cut off time to 4pm - Details can be found at the Flue & Ducting Ltd website.
As the season starts to get in to full flow records indicate it could be one of the busiest ever for wood burning stoves. Flue & Ducting Ltd are working around the clock to manufacture stock of their ever increasingly popular DURA FLUE premium chimney liner and have invested in another machine to keep stocks plentiful.
The winter boost is good news for suppliers and fitters alike who are dealing with a surge in demand from householders wishing to install wood burning stoves to help combat the colder climate, darker nights and create that warm homely feel of a real fire in time for Christmas.
Managing Director Ryan Hancock explained: “As fitters and suppliers have grown to understand what we’re about as a company it’s given them the confidence to stock a greater range and quantity of our products as well as recommend us to their customers as the preferred choice - and we’re meeting the seasonal increase in demand as a result of that.”
“I’m very proud of what we have achieved in such a short space of time by focusing on quality and customer service, which have always been high on our list topped only by safety.”
“It means we can continue to improve and invest. For example while other Flue companies are struggling to honor their next day service Flue and Ducting have actually worked hard to increase efficiency resulting in us being able to push our next day delivery deadline back to 4pm, and that’s for the whole of the UK!”
When asked how this had been possible when others have struggled Hancock responded: “Two things have happened really. Firstly we’ve made a manufacturing investment to meet the ever-increasing demand for DURA FLUE by purchasing another machine to sit alongside the two we’ve already got. We were on target to purchase another machine by year-end as part of our expansion plan anyway but we knew in the summer that our strategy was working and took the decision to invest early to capitalize on the demand we were feeling - which is a result of everyone’s the hard work.”
“Secondly as we’ve grown we’ve managed to negotiate better terms with our carriers who we’ve got great relationships with. Working with them means we can offer and honor - next day delivery on orders placed up to 4pm. We think that’s pretty unique in the industry and further underlines our commitment to be the best.”
Hancock concluded: “Our high levels of service and the improvements in capacity have resulted in us winning a lot of new business too, and I think that’s significant. We’re constantly being called asking whether we can do next day delivery, especially flue liner and the answer’s always yes. Feedback from new customers is great and we’re told that suppliers are struggling with some even quoting 7 working days. At this time of year for a stove shop or fitter is just unacceptable.”
Flue & Ducting Ltd has fully stocked and strategically placed exclusive distributors ready for orders to be collected from trade counters or next day delivery:
- Percy Doughty
- MAC Metalcraft
- COLT Cowls
- Tile Tec Fireplaces
- Timber & Tile NI.
About Flue & Ducting Ltd:
Flue & Ducting are manufacturers and national suppliers of premium chimney flues, chimney supplies and quality air ducting systems. With the main manufacturing, distribution base and a fully stocked trade counter and showroom located a few minutes from the M60 in Reddish, Stockport they are centrally positioned to meet the needs of customers and offer nationwide next day delivery and local same day delivery upon request.
Visit the new website for more info: http://www.flue-ducting.co.uk.
DuraFlue is a twin wall stainless steel flue lining and flexible chimney exhaust system developed to be robust, easy to install and long lasting. Fitted in thousands of properties across Europe since the early 80’s DURA FLUE has proven to be the premier choice for customers and fitters who demand the best for safety, durability and ease of fitting. Available now direct from the manufacturers Flue & Ducting or via reputable stockists across the UK.
Visit the website for more info: http://www.DuraFlue.co.uk.