When we recently underwent an extensive renovation we were looking for just this type of enhancement to better serve our traveling guests. With the uncertainties surrounding air travel today, providing guests with accurate airline information fills a much-needed gap and adds confidence to their travel plans.
Chicago, IL (PRWEB) August 20, 2008
Flyte Systems, the leading provider of airport flight information displays and digital signage content for the hospitality industry, convention centers and related businesses, announced it has successfully installed its FlyteBoard and FlytePass products at the Holiday Inn Select Hotel & Suites Chicago O'Hare/Rosemont in Rosemont, IL. The property also plans a test rollout, in cooperation with an in-room entertainment vendor, of Flyte Systems' FlyteChannel guestroom airline information television feed.
"Since we are located only one mile from Chicago O'Hare Airport, we cater to 'everyday heroes,'" said General Manager Russell John. "When we recently underwent an extensive renovation we were looking for just this type of enhancement to better serve our traveling guests. With the uncertainties surrounding air travel today, providing guests with accurate airline information fills a much-needed gap and adds confidence to their travel plans."
Real-time Flight Information
FlyteBoard, developed by Flyte Systems, is a wall, floor or ceiling mounted high-definition, flat panel screen that properties install in public areas to provide guests with 'glance-and-go' convenience for more confident travel planning. What sets Flyte Systems apart from PC-based applications is the ability to post accurate, real-time airline flight arrival and departure information, not FAA-regulated scheduled departure times that do not list delays caused by:
- Air Traffic Control
- Aircraft maintenance
- Crew availability
Flyte offers a suite of products that serve the traveling public: FlyteBoard, FlytePass, FlyteChannel and FlyteTouch.
- FlyteBoard is a wall, floor or ceiling mounted high-definition, flat panel screen for lobbies, restaurants, bars and other public areas, displaying flight information for one or more airports
- FlytePass uses FlyteTouch technology and adds free, secure boarding pass printing, packaged in an all-wood kiosk
- FlyteChannel permits guests to view live airport arrival/departure screens via their in-room TV.
- FlyteTouch enables individual guests to search flight information via touch screens that display real-time flight arrivals and departures for one or more airports.
Real-time Convenience and Time Savings
Mr. John notes that the Holiday Inn Select Hotel & Suites Rosemont chose to place its Flyte products in the property's lobby rather than in the second floor Business Center because it was such a time saver for guests. "Installing Flyte Systems has really helped my staff. Before Flyte they received a tremendous number of requests to go upstairs and print out boarding passes from the computers in the Business Center. The lobby location is so much more convenient since guests can quickly duck out of meetings and glance at the FlyteBoard to see if their flight is on time and then print out boarding passes," Mr. John said. He also noted the property receives a great deal of positive feedback from guests who no longer have to pull out their phones, laptops or email devices to check flights. "This is more convenient for them."
Installation was very simple, according to Mr. John, and the follow-through was up to his hotel's own high customer service standards. "We care about our guests and we were confident FlyteBoard was something that would help our business travelers. Once we roll out FlyteChannel, our guests will not have to leave the comfort of their rooms until they have to," he predicted.
Flyte Systems applications are often used by properties to generate increased revenue streams with innovative marketing approaches to the distressed traveler. For tips on how to generate revenue by providing guests with Flyte Systems airline information, please log on to the Flyte Systems website at http://www.flytesystems.com.
About Flyte Systems:
The Flyte Systems Division of Industrial Television Services (ITS), based in Chicago, Illinois, is the leading provider of airport flight information displays for the hospitality, convention center and digital signage industries and related businesses. It delivers accurate, instant, airport-centric updates of flight information - not FAA-regulated scheduled departure times that may omit last minute changes. Properties are able to differentiate their products and boost customer loyalty and repeat business with 'glance-and-go' content critical to a traveler's day. Flyte Systems' product suite builds upon ITS' 47-year history as the leading provider of live flight information to airports, airlines, government agencies, port authorities and other travel-based businesses. Flyte Systems was formed in 2007 to provide new Web-based travel technology and product lines. Customers include Marriott, Hyatt, Westin, Embassy Suites, Holiday Inn, Days Inn, Hilton, DoubleTree, Hotel Sofitel and Crown Plaza hotels, independent properties and municipal airports.
About the Holiday Inn Select Hotel & Suites Chicago O'Hare/Rosemont:
With a bold new look the Holiday Inn Select Hotel & Suites Chicago O'Hare/Rosemont features 300 spacious guest rooms and suites designed for the most discerning traveler. All guest rooms include HD flat screen televisions, complimentary high-speed wired/wireless Internet access, microwaves, refrigerators and complimentary parking. In addition, we offer a business center, a state of the art fitness center, and a gift/snack shop. The hotel is located one mile from Chicago O'Hare Airport and offers 24 hour complimentary airport shuttle service.
Debbie Kalish, Account Executive
3515 Martens Street
Franklin Park, IL 60131
Phone: (877) 463-5983
Email: Debbie.Kalish @ flytesystems.com
Holiday Inn Select Rosemont
Russell John, General Manager
10233 West Higgins Road
Rosemont, IL 60018
Phone: (847) 954-8600
Email: rjohn @ fhginc.com
Julie Keyser-Squires, APR
180 River Springs Drive NW
Atlanta, GA 30328
Email: julie @ softscribeinc.com