Holiday Inn Portland Airport Boosts Guest Service with Flyte Systems Guest Flight Information

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FlyteBoard Delivers Travel Confidence, Adds Revenue to Airport Property

Holiday Inn Portland Airport

FlyteBoard is a sales advantage and a huge part of the property tour when our sales team shows the hotel to group meeting planners. It is a valuable benefit to business travelers.

Flyte Systems, the leading provider of airport travel information displays and digital signage content for the hospitality industry, digital signage, convention centers and related businesses, announced the Holiday Inn Portland Airport installed its FlyteBoard airport flight information display. The FlyteBoard display adds guest convenience by showing real-time airline arrival and departure times for Portland International Airport. Click here for more information on Flyte Systems airport travel information services.

“Every hotel that serves guests who travel by air should offer Flyte Systems airline information; guests value the convenience and it helps generate property revenue,” said Charles Holt, general manager of the Holiday Inn Portland Airport. The Holiday Inn Portland Airport is one of two John Q. Hammons hotels, including the Houston Marriott South at Hobby Airport, that offer Flyte Systems.

“If guests see their flight is delayed, they can postpone their shuttle to the airport and relax in our lobby or at our Northwest Grille or in our lounge,” said Holt. “If their evening flights are cancelled, guests frequently extend their stay.” Holt noted his property adjoins the Columbia Conference Center and collectively offers 30,000 square feet of meeting space. “FlyteBoard is a sales advantage and a huge part of the property tour when our sales team shows the hotel to group meeting planners. It is a valuable benefit to business travelers.” Flyte is the only full service flight information display solution that provides real-time departure information.

Holt implemented the property’s Flyte System’s display soon after he assumed management of the hotel. “I was surprised that this busy airport business property did not provide airline flight information,” Holt said. “I had just visited a hotel near Sea-Tac airport in Seattle that had FlyteBoard and saw how much convenience it added to guest travel. Our guests use the FlyteBoard instead of calling their travel agent or searching online if they need to change their flights. It is faster and more convenient. Our night staff also watches the Board for cancelled flights so they can call the affected airline to offer rooms to distressed passengers. This is a win/win for our guests and the property.”

Real-time Flight Information
Flyte Systems offers a suite of products that serve the traveling public: FlyteBoard, FlytePass, FlyteChannel, FlyteTouch, and now FlytePad with handheld mobile airline information.

  •     FlyteBoard is a wall, floor, or ceiling mounted high-definition, flat panel screen for lobbies, restaurants, bars, and other public areas, displaying flight information for one or more airports.
  •     FlytePass combines FlyteTouch with free, secure boarding pass printing. It can be provided as a stand alone or neatly packaged in either an all wood kiosk or an integrated metal kiosk to match your décor.
  •     FlyteChannel permits guests to view live airport flight information conveniently and comfortably from their in-room television.
  •     FlyteTouch enables individual guests to search flight information using an interactive touch screen that displays real-time flight arrivals and departures for one or more airports.
  •     FlytePad is a mobile-ready service that delivers real-time airline information via the iPad, enabling hotel staff to provide guests with airline information anywhere and anytime.

Many hotel properties also use Flyte Systems’ applications to increase revenue with innovative marketing approaches for distressed travelers. For tips on how to generate revenue by providing guests with Flyte Systems airline information, please log on to the Flyte Systems website at http://www.flytesystems.com.

About Holiday Inn Portland Airport
Just two miles southeast of the Portland International Airport and 10 miles from downtown, the Holiday Inn Portland Airport is within close proximity of the city’s influential business, great entertainment venues and renowned attractions. The hotel is only one mile from the new Cascade Station, the city’s newest shopping center. All the attractions of the Rose City, including The Oregon Museum of Science & Industry and the Oregon Zoo, are conveniently accessible by Portland’s Award-Winning MAX Light Rail System. Whether you’re traveling on business or looking for a discount family vacation, you’ll enjoy the best stay of all Portland airport hotels. With more than 30,000 square feet of event space, the hotel can accommodate groups of as many as 1,400. Professional planners will arrange everything you need for a successful event, from state-of-the-art audiovisual resources to expert catering. For more information, please go to http://www.hiportlandairport.com.

About Flyte Systems
The Flyte Systems Division of Industrial Television Services (ITS), based in Chicago, Illinois, is the leading provider of subscription-based environmentally responsible airport flight information displays for the hospitality, convention center and digital signage industries and related businesses. It delivers accurate, instant, airport-centric updates of flight information – not FAA-regulated scheduled departure times that may omit last minute changes. Properties are able to differentiate their products and boost customer loyalty and repeat business with ’glance-and-go’ content critical to a traveler’s day. Flyte Systems’ product suite builds upon ITS’ 50-year history as the leading provider of live flight information to airports, airlines, government agencies, port authorities and other travel-based businesses. Flyte Systems was formed in 2007 to offer new Web-based travel technology and product lines. In addition to using Energy Star-compliant digital displays, Flyte products help significantly reduce energy consumption by eliminating unnecessary trips to the airport. Customers include Marriott, Hyatt, Westin, Embassy Suites, Holiday Inn, Days Inn, Hilton, Doubletree, Hotel Sofitel, Adam’s Mark, Renaissance and Crowne Plaza hotels, independent properties, convention centers and transportation centers.

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Debbie Kalish, Account Executive
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