Fonality's Heads Up Display Takes Home 2016 Customer Experience Innovation Award

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Heads Up Display honored by TMC’s CUSTOMER Magazine for improving customer service technology

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CUSTOMER Magazine's Customer Experience Innovation Award honors best-in-class companies setting the standard in delivering exceptional experiences through all channels.

Heads Up Display was created specifically with our customer's productivity and business performance needs in mind.

Fonality announced today that TMC, a global, integrated media company, has named Heads Up Display™ (HUD) as a 2016 Customer Experience Innovation Award winner. The 2016 Customer Experience Innovation Award recognizes best-in-class companies setting the standard in delivering exceptional customer experiences through all channels, including social.

“Heads Up Display was created specifically with our customer's productivity and business performance needs in mind. Each HUD feature and integration is designed to create an outstanding customer experience with a keen eye on user interface and experience to maximize productivity. Its a virtuous circle,” said Ali Rizvi, director of product management. “We are thrilled to be the recipient of CUSTOMER Magazine’s 2016 Customer Experience Innovation Award.”

Fonality’s Heads Up Display, an innovative business collaboration tool, helps employees be more efficient and effective, making it easier for them to select the best way to initiate, receive, and respond to business communications. The HUD phone system is all about collaboration, boosting productivity, improving customer service, and enabling employees to work smarter.

TMC CEO Rich Tehrani had this to say: “Congratulations to Fonality for receiving a 2016 Customer Experience Innovation Award. Fonality’s Heads Up Display has been selected for enhancing the customer experience and improving business relationships. We’re pleased to recognize this achievement.”    

About Fonality

Fonality is a leading provider of business communications solutions. Their award-winning unified communications tools, Heads Up Display™ (HUD) and Advanced Call Center, are built with flexibility in mind. From multiple deployment options, to choice of software bundles and a wide selection of hardware (including bring your own), Fonality’s flexibility enables the customization you need to provide great service, sell confidently, and collaborate with ease. Founded in 2004, Fonality provides service to more than 30,000 companies across 99 countries.

To learn more about how Fonality's Heads Up Display can level up your business communications, click here.

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Kyley Del Bosque
Fonality
+1 (469) 252-7400 Ext: 6189
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