We are honored to be selected as one of Cisco’s first partners to offer a partner branded, co-delivered, product support offering.
Crofton, Maryland (PRWEB) February 05, 2013
Force 3, delivering the best in federal security, unified communications, networks, data center, and medical imaging solutions, today announced the launch of Support+. Support+ is a new services brand that covers all of Force 3’s support and managed services offerings.
“Today, Federal agencies and companies are exploring ways to maximize return on their technology investments,” said Chris Knotts, Chief Technology Officer at Force 3. “We are excited to provide our customers with this new level of service.”
Part of the offering is Force 3’s Support+ for Cisco, authorized and accredited by Cisco as an alternative to Cisco SMARTnet. “We are honored to be selected as one of Cisco’s first partners to offer a partner branded, co-delivered, product support offering,” added Knotts. “Our customers will find that our alternative to Cisco SMARTnet is competitively priced, while also offering enhanced features and benefits.”
Some of the features and benefits that Support+ for Cisco include:
- Staffed by Cisco-certified, security-cleared, US citizens
- 24x7 Support
- Customer-specific Knowledge Base
- Enhanced asset and license management with a comprehensive customer self-service portal
Support+ services can include an on-site option ranging from “incident response” to full or part-time engineers staffed at companies or agencies. Support+ covers Cisco products as well as multi-vendor solutions and desktop support.
For more information about Force 3’s Support+ offerings, please visit http://www.force3.com/services/supportplus/.
About Force 3
Force 3 is the trusted provider of Data Center, Communication and Collaboration, Borderless Networks, Cyber Security services, and Medical Imaging Solutions for Federal agencies, Enterprise organizations and their key partners. With headquarters in Crofton, Md. and offices in Herndon, Va., for over two decades Force 3 has delivered and supported cost-effective IT solutions for the Federal government and industry. At Force 3, we have a relentless focus on our customers’ success through innovation, unique solutions and highly trained, passionate people. Our dedication has resulted in being named one of Cisco’s Top Federal Partners, as well as Federal Collaboration Partner of the Year in 2012. For more information, please visit http://www.force3.com.