Fortiva Becomes First Email Archiving Solution Provider to Guarantee Search Performance

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Search time assurance is introduced along with a series of product enhancements including support for Bloomberg Mail and foreign languages.

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Fortiva allows me to quickly search all types of messages, including Exchange mail, Reuters instant messages and now Bloomberg Mail. The search guarantee and product enhancements are examples of how Fortiva’s managed service continues to exceed my expectations.

Fortiva today announced the first search performance guarantee for archived email, ensuring instant search results regardless of the amount of data stored. The guarantee, along with support for Bloomberg Mail and Instant Bloomberg, is part of a series of enhancements to Fortiva’s secure, managed email archiving solution being exhibited at the SIA Technology Management Conference in New York.

While many email archiving products claim to offer fast search capability, Fortiva is the first to back up its claim with a guarantee, regardless of how much data is stored. This guarantee is possible due to Fortiva’s unique grid-storage and distributed search architecture, which allows end-users to search through archived data with the speed and ease of an online search engine. In addition to ensuring efficient legal and regulatory discovery, this allows businesses to use Fortiva to improve end-user productivity by providing powerful search functionality right from Outlook.

“We kept hearing from customers that with other vendor solutions, searches became progressively slower and slower as more data was added, sometimes taking hours or even overnight to conduct a single search,” said Paul Chen, CEO of Fortiva. “For a business to use their archive to effectively reduce risk or increase end-user productivity, they need consistent, powerful search capabilities. By putting a guarantee behind our real-time search, we are proving to our customers that they can continue to rely on Fortiva to keep their data safe and instantly accessible regardless of the amount of archived data.”

With the new search performance guarantee, Fortiva promises that 95% of all customer search requests will occur within 5 seconds or less. In the event that the customer experiences slow search performance, Fortiva will credit the customer a pro-rated portion of their annual billing amount.

“As a financial services organization, we are regulated by the securities industry to ensure investor confidence and protection. These regulations require we archive and supervise electronic communication such as email and instant messaging in an easily accessible and searchable manner,” said Brian Erdelyi, Information Security Officer for Blackmont Capital Inc. “Fortiva allows me to quickly search all types of messages, including Exchange mail, Reuters instant messages and now Bloomberg Mail. The search guarantee and product enhancements are examples of how Fortiva’s managed service continues to exceed my expectations.”

Other Fortiva product improvements announced at the SIA Conference include:

  •      Support for Bloomberg Mail and Instant Bloomberg;
  •     Enhancements to the Fortiva supervision process including sampling of incoming mail;
  •     Foreign language support for customers with a global presence.

About The Fortiva Archiving Suite

The Fortiva Archiving Suite is a fully managed email archiving solution that integrates messaging policy, archiving, supervision, advanced search and discovery capabilities in a unique solution designed to keep data secure, compliant, and fully searchable. By outsourcing to Fortiva, customers get on-demand access to a redundant storage infrastructure that scales with their growing needs, while eliminating the need to monitor and back up their email archive. The policy-driven system also ensures consistent retention in a forensically-compliant fashion, reducing the cost and risk associated with legal discovery and regulatory compliance.

About Fortiva

Fortiva is a leading provider of managed email archiving solutions for legal discovery, regulatory compliance and mailbox management. With Fortiva, customers get a fully-managed email archiving solution that is backed by industry-leading Data Privacy and Search Performance Guarantees. Headquartered in Toronto, Canada with offices across the United States and a global data center presence, Fortiva delivers its customer-driven solutions through a strong network of strategic partnerships as well as a direct sales force. Fortiva is a privately-owned company, with investment from Cargill Ventures, McLean Watson Capital and Ventures West. For more information, visit

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David Gollom


Sarah Grant

613.236.0909 ext. 336

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