Mobile Franchise with New Home Training Technology

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Ultragloss franchisees utilize online training program prior to field training and for continued education.

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72 Chevy - Ultragloss

The LMS is available to franchisees even after they complete training.

Ultragloss franchisees have the ability to study and train from the comfort of their own home before they arrive at the Ultragloss 12-day boot camp style training. This automotive appearance company developed their Learning Management System and filled it with training videos, information, quizzes, and assignments to engage franchisees before they ever step foot at the Ultragloss facility for hands-on training. “The thought behind this,” Steve Marble, founder, explains, “We want our people to be comfortable before coming to training. We want them to know what to expect and feel more confident.”

And that is not the only function the Ultragloss LMS has to offer. The LMS is available to franchisees even after they complete training. They have access to the videos and tutorials to assist them with everyday business needs. They can access the LMS from any computer with an internet connection. “I really enjoy this feature of the business,” says Greg Todd, Ultragloss franchisee, “I can look over my work orders for the next day and log on the system and review the process before I perform it on the lot.”

“The automotive appearance industry is constantly changing. When new techniques or tools emerge, we want to test them and share our findings with our franchisees,” says Marble, “We have the ability to share these updates through our LMS, negating the need for expensive travel and training seminars.”

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Elyse Hirsch
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