Denver, CO (PRWEB) January 6, 2009
FutureView Technologies today announced to the media, the release of its newest software innovation. This product labeled "InterActive Operator" is a Video Web Based application. No longer is a company a faceless voice on the other end of the phone. The traditional phrase of, "May I help you?" is now "May 'eye' help you?" with the additional sense of sight added to the conversation. It allows visitors at any web site to view a "live" person. The application can be viewed as a "Face to Customer" or a "Face to Face" application.
In a wide ranging interview with several media sources, Glasgow, Scotland based Chairman Jim Park underlined the possibilities that InterActive Operator presents, "As the economy begins to tighten up and the consumer takes added care in buying decisions, it is necessary for companies to find differentiators. Most companies typically say that they are invested in the customer relationship. This is a unique approach to call center use in calling environments. This now creates an additional intimacy that is compelling. It successfully expands the customer experience! Bottom line - businesses will sell more with the use of InterActive Operator."
FutureView Technologies is privately funded with the global headquarters in Denver, Colorado. The company has heavily invested in the development of this product that also offers real-time reporting, queuing and many features necessary for large contact volume. They are also on the verge of recruiting one of the world's most well known and respected executive tandems from within the Contact Center Technology Industry.
FutureView suggests that there will be much more news to come.
About FutureView Technologies, Inc.
InterActive Operator, was originally developed and tested in corporations over a five-year period. Early testing resulted in prominent businesses in the United Kingdom gaining exceptional ROI and expanded methods of customer contact. FutureView Technologies is incorporated in the United States as a Delaware Corporation. World Headquarters in Denver, Colorado, USA with offices in London and Glasgow.
sales @ futureviewtech.com