Our older Managed Services were a terrific value, but we heard that many customers didn't want to pay for services that they didn't need. Now, the basic services are covered at no additional charge, and customers can choose the services they need.
New York, NY (PRWEB) September 27, 2012
GalaxyVisions, the New York metropolitan area's leading provider of Internet hosting solutions, announced today that it is dramatically simplifying its Managed Hosting Services lineup, providing customers with greater flexibility and cost-saving opportunities.
Customers who lease dedicated servers have always had access to GalaxyVisions' professional teams of technicians, engineers and other support personnel to take care of systems hosted at GV's state-of-the-art data center. With the changes, all customers receive a suite of Core Managed Services at no additional charge. In addition, they can now select from a menu of premium Managed Services based on their specific needs.
"Our older Managed Services were a terrific value, but we heard that many customers didn't want to pay for services that they didn't need," said Ray Sidler, GalaxyVisions' chief executive and co-founder. "Now, the basic services are covered at no additional charge, and customers can choose the services that fit their exact requirements."
Core Managed Services includes everything a dedicated server customer needs to get started: setup, troubleshooting, patch management, basic monitoring, and the regular application of security patches and other critical updates.
The premium Managed Hosting Services plans include:
- Managed Security: GalaxyVisions' experts ensure systems are safe from attack and intrusions by applying the best-in-industry practices. Services include firewall configurations, firewall management and VPN setup. Clients can select individual solutions or a complete suite of services.
- Load Balancing: GalaxyVisions ensures that traffic hitting a customer's servers is distributed across all available resources for maximum efficiency and 24/7 availability.
- Network Upgrades: Ideal for high-traffic sites, GalaxyVisions' networking engineers ensure there is enough bandwidth to support the most popular sites and demanding applications.
- Managed Backups: GalaxyVisions technicians set up backup software and confirm that it is running correctly. The service includes tape rotations and other tasks.
In addition, GalaxyVisions offers customized solutions for individual customers. With Professional Services, teams of engineers, technicians and system architects analyze the client's needs and build complete Managed Services solutions based on those requirements.
"Managed services are all about shifting the chore of maintenance and monitoring of a system from the customer to our experts," said Sidler. "These changes, combined with the total redesign of GalaxyVisions.com, will make working with GalaxyVisions easier than ever."
Existing customers who have managed services contracts with GalaxyVisions can keep their existing plans or contact GalaxyVisions to review the new service options.
GalaxyVisions was founded in 2003 and is a privately held managed services provider located in the heart of Brooklyn, NY. It provides affordable hosting solutions for companies of all sizes. GalaxyVisions supplies the servers, software, bandwidth and management tools needed to run almost any web-based application. From small projects to enterprise server solutions, GalaxyVisions will meet or beat the price of any competitor. GalaxyVisions is committed to excellent quality service 24/7/365.