“The end goal of the GamerModz® new policy is to create a positive buying experience for all GamerModz® customers.”
Tampa, Fl. (PRWEB) October 01, 2012
GamerModz, LLC announced on today that they would be implementing a New Customer Service Policy. GamerModz® came under new ownership earlier this year. The company was purchased by Shawn Best, owner and founder of GM Gaming Products, LLC - the now parent company of GamerModz®. The company will continue to be operated as GamerModz®.
Immediately following the purchase of GamerModz®, Best implemented what he likes to call a NO B.S. Guarantee*. The new policy states “If a customer is not happy with their purchase for any reason within 30 days of purchase, they may return it – no questions asked – for a full refund.” GamerModz® will even pay the shipping back.
The GamerModz® new customer policy is aimed at addressing the negative customer reviews associated with the previous owner. In addition to the new policy, the new ownership of GamerModz® continues to reach out to customers of the previous owner – some of whom have post negative reviews – in effort to correct the faults of the previous owner.
Best states, “The end goal of the GamerModz® new policy is to create a positive buying experience for all GamerModz® customers.” This is something that Best has successfully implemented with his other Modded Controller venture; MadModz.
The customer service contact information is posted throughout the new website and customer service personnel are readily available during business hours. Additionally, all emails are answered within one business day – no exceptions. Customer services can be reached toll-free at 1-866-205-5268, Monday - Friday, 9am - 5pm EST or by email at firstname.lastname@example.org.
About GamerModz®, LLC
GamerModz® is a Tampa, Florida-based company that designs and manufactures Modded Controllers and Rapid Fire Controllers for the XBOX 360 and PS3 gaming consoles. In addition to manufacturing modified controllers, GamerModz also sells individual custom controller parts and accessories to gamers.
GamerModz® has been in Modded Controller industry since January of 2008 – the first company to offer Modded Controllers!
GamerModz® Modded Controllers are amongst the most advanced controllers in the gaming industry. The innovative Shots per Second technology – offered only by GamerModz® - allows gamers to set the rate at which their weapon fires in real time and with single shot precision.
More information about GamerModz® and their products can be found at http://www.GamerModz.com. The GamerModz® logo is a registered service mark of GamerModz, LLC in the United States.