The Portable Recovery Unit gives organisations the insurance that following a disruption, they have a way of rapidly re-routing their incoming calls in order to provide business as usual for customers, suppliers or the general public
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(PRWEB) December 4, 2009
UK company GemaTech launches a new approach to re-routing incoming phone calls to other phones or mobiles to facilitate business continuity in an emergency.
The Portable Recovery Unit (PRU) can be activated within four hours and is offered on a subscription basis - an ideal cost model for organisations who can't justify implementing a permanently installed telecoms continuity solution.
Each PRU unit is capable of re-routing up to 120 concurrent calls for individual geographic or non-geographic extension (DDI) numbers to any range of mobile or landline numbers.
CEO Graham Chick explains the concept,
“Unfortuntaley the attitude of many organisations in the UK today towards employing a robust telecoms continuity solution is one of apathy. We have developed a product, offered on a subscription basis which gives organisations the insurance that they have a way of re-routing their incoming calls rapidly, to continue providing business as usual following any kind of disruptive event.”
Because the PRU sits in the local serving carrier’s exchange, there is no need for a member of staff to access the regular office building or telephone switch to re-route the calls, and furthermore all the re-routed phone calls can be voice recorded if required.
Unlike call recovery trucks (provided by telecoms carriers like BT) the PRU gets calls re-routed quickly and any organisation back up and running fast.
Recent flooding in the UK caused rail and road links to be closed for some time and communication links over a particular bridge in Cumbria were in imminent danger of being severed. As people could not get to their office buildings they were forced to stay at home. Here is a prime example of how the PRU could help businesses continue to operate by re-routing the calls being made to individual extension numbers to the appropriate employees at home or another ‘safe’ location.
The PRU has been designed in such a way that it can be installed in any carrier’s exchange making it compatible with any organisation’s existing telecoms system.
Shortlisted at this year’s Emergency Planning Society’s conference for the most innovative product of the year, the PRU is a simple way of insuring that organisations can continue to provide business as usual in the event that their staff cannot physically get to their desk phones.
The PRU is a fast, reactive solution to get organisations operating business as usual following any kind of disruption and is currently a one-of-a-kind service in the telecoms recovery market.
For more information about GemaTech’s Portable Recovery Unit you can visit the website and download the Portable Recovery Unit Product Specification.
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