Glassbeam Named "Cool Vendor" by Leading Analyst Firm

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Vendors selected for the "Cool Vendor report" are innovative, impactful and intriguing. Glassbeam, the innovative product analytics vendor, today announced that top analyst firm Gartner, Inc. has included Glassbeam in the "Cool Vendors in BI and Performance Management, 2009" report by Bill Gassman, Gareth Herschel, Rita L. Sallam, James Richardson, and Andreas Bitterer, published on March 13, 2009.

Product Intelligence on-demand

Cool Vendors in BI and Performance Management, 2009

Glassbeam, the innovative product analytics vendor, today announced that top analyst firm Gartner, Inc. has included Glassbeam in the "Cool Vendors in BI and Performance Management, 2009" report by Bill Gassman, Gareth Herschel, Rita L. Sallam, James Richardson, and Andreas Bitterer, published on March 13, 2009.

"Glassbeam is honored to be listed as a Cool Vendor by Gartner," said Puneet Pandit CEO of Glassbeam. "Manufacturers are seeking ways to add value to their existing customers by better understanding their needs. Glassbeam helps leading edge manufacturing companies understand how their customers use their products, thereby reducing costs, increasing margins, accelerating product innovation and proactively managing customer issues and opportunities."

Glassbeam's product analytics, delivered using a SaaS model, helps manufacturers realize immediate benefits across their support, services, sales and engineering organizations by mining product operational data from their customer sites.

Glassbeam's technology enables manufacturers to gain insights from massive quantities of product operational semi-structured data, such as log data, contained in any intelligent device. The solution converts the product operational data into actionable information using a unique technology that scales to analyze terabytes of data using next generation data warehousing techniques.

The solution is applicable to companies across multiple verticals such as servers, storage, networking, software, telecom, medical devices, energy and industrial sectors.

About Gartner's Cool Vendors Selection Process:
Gartner's listing does not constitute an exhaustive list of vendors in any given technology area, but rather is designed to highlight interesting, new and innovative vendors, products and services. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness of a particular purpose.

Gartner defines a cool vendor as a company that offers technologies or solutions that are: Innovative, enable users to do things they couldn't do before; Impactful, have, or will have, business impact (not just technology for the sake of technology); Intriguing, have caught Gartner's interest or curiosity in approximately the past six months.

About Glassbeam:
Glassbeam is the first company to provide a software-as-a-service (SaaS) solution for product analytics - an automated, highly visual solution to help equipment manufacturers unlock the business value of operational data that is routinely communicated back to their organizations via "call-home" capabilities.

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