Diamond Resorts International® Says Yes to its Owners, Members and Guests and Delivers a Hospitality Standard of Excellence

Share Article

Global hospitality and vacation ownership company empowers team members to continue commitment to service excellence

News Image

DIAMOND RESORTS INTERNATIONAL® (DRI), a global leader in the hospitality and vacation ownership industries, today invites you to take your vacation holidays to a new level and discover its flexible vacation ownership products.

Diamond Resorts International® affords owners, members and guests with the opportunity to discover more than 160 branded and affiliated resorts worldwide while members of THE Club® at Diamond Resorts International® have the additional opportunity to experience an expanding platform of member benefits including no internal exchange fees, flights, airline miles and other travel-related service discounts and offers. “As important and inviting as our products are to more than 400,000 owners and members worldwide, we are fast becoming recognized for our commitment to service excellence. Vacation holiday ownership is a lifestyle choice and our owners, members and guests have come to expect a home-from-home welcoming experience every time they choose to stay with us,” says Stephen J. Cloobeck, Chairman and Chief Executive Officer at Diamond Resorts International®.

Diamond Resorts International® has developed its service delivery philosophy, The Meaning of Yes®, to ensure that every team member has the tools necessary to anticipate the expectations of guests and deliver on the company’s promise and commitment to service excellence and an open communications platform, and ensures that every owner, member and guest receives the simplicity, choice and comfort they deserve.

The culture of service excellence at Diamond Resorts International® means you and your family can select from an array of vacation holiday choices knowing that you will be assisted by Diamond Experience Ambassadors who are committed to making every interaction effortless, and your getaway comfortable and simply relaxing.

At Diamond Resorts International® The Meaning of Yes® affords you ongoing travel adventures coupled with a commitment to service excellence.

Annually, nearly 1.4 million owners, members and guests enjoy the simplicity, choice and comfort Diamond Resorts International® offers through our branded hospitality experience.

Diamond Resorts International®, with global headquarters in Las Vegas, Nev., is one of the largest vacation ownership companies in the world with more than 160 branded and affiliated resorts and over 24,000 guest beds in 26 countries with destinations throughout the continental United States and Hawaii, Canada, Mexico, the Caribbean, Europe, Asia, Australia and Africa. Offering simplicity, choice and comfort to more than 400,000 owners and members through the branded hospitality service of more than 5,500 team members worldwide, Diamond Resorts International® is dedicated to providing its guests with effortless and relaxing vacation experiences every time, for a lifetime. To learn more, visit DiamondResorts.com.

# # #

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Kimberly A. Perette, Chief of Corporate
Visit website