We feel that offering our customers the ability to conduct business with us directly will provide a much more positive experience for everyone involved.
Dallas, TX (PRWEB) September 07, 2011
Gold Auto Parts, a leading online provider of AC compressors for cars and other remanufactured automotive parts, has made a shift that they expect will have a large impact in how their customers feel about the experience of purchasing remanufactured auto parts online.
Until now, the majority of customers searching for remanufactured AC compressors and other remanufactured auto parts online have been limited to searching for their parts through third-party websites. This often creates a disconnect between the parts provider and the customer. This addition of having a “middle man” when a customer service concern arises often complicates things and creates a negative experience for the customer, which usually requires that communication be achieved through messaging systems that aren’t exactly user-friendly. The goal of this new approach is to offer customers the opportunity to purchase their parts directly from the remanufacturer, and more importantly, customers will be able to contact the remanufacturer directly for any questions, concerns, or other needs that arise.
Another major factor in the decision to offer parts directly to their customers is the desire to eliminate additional fees that are associated with using a third-party service. Often, fees implemented by third-party websites listing parts for sale increase the cost of doing business to the point where the overall price to the consumer must be increased as well.
“The third-party online sales websites that we have utilized in the past to offer remanufactured parts to our customers are beginning to become a hindrance in our goal to provide the highest quality parts, at the most affordable price, while still maintaining excellent customer service. For this reason, we feel that offering our customers the ability to conduct business with us directly will provide a much more positive experience for everyone involved,” Gold Auto Parts Partner Lane Weitz said.
Gold Auto Parts believes the positive experience that this new focus creates will help them connect with and effectively serve their customers better than ever. Customers can visit Gold Auto Parts through their new website at http://www.goldacparts.com, and search for the correct parts for their vehicle by year, make, model, and engine type, or by the vehicle’s VIN number, or by specific part numbers. Customers who have questions, or are looking for help locating parts, can also contact Gold Auto Parts directly by phone during normal business hours for assistance.
About Gold Auto Parts Recyclers
Gold Auto Parts remanufactures AC compressors for cars and other automotive parts for customers worldwide. Gold Auto Parts offers high-quality products at affordable prices, and their products are backed with an industry-leading warranty. For more information, visit http://www.goldacparts.com.