Columbus, OH (PRWEB) April 18, 2012
Customer service skills and sales skills are crucial to the success of businesses around the world. That's why Signature Worldwide relaunched an updated Training that Sticks blog that provides training tips, business strategy discussions, and customer-focused employee development information. The blog also provides free downloads, such as the Six Tips You Need to Know to Improve Customer Service Today.
"The Training that Sticks blog provides additional value to our current customers, prospective customers, and professional contacts through relevant content on customer service skills, sales training, and employee development," said Cara Posey, Director of Marketing. "We are proud of our customer-centric culture at Signature Worldwide and want to help more companies around the world provide excellent customer experiences every day."
With over 170 staff members based all over the United States, and a global presence including over 70 countries, Signature Worldwide wants to share their expertise. Blog posts regularly feature content from trainers in the field, subject matter experts, and other front-line employees. The relaunched Training that Sticks blog is built on the popular Hubspot platform and offers flexibility for many different authors from multiple locations, while maintaining a consistent, branded appearance. The platform also allows for easy sharing across social sites, which is important to Signature Worldwide, because they train many companies on social media and online reputation management.
Signature Worldwide began in 1986 training hotel employees to improve customer service levels, increase RevPAR, raise occupancy levels and ultimately generate more revenue for hospitality clients. Over the past 25 years, they have expanded their industry expertise to multifamily and public housing, equipment, trucking, party and event rental, senior living and in 2010 introduced social media training. Signature Worldwide is able to make a significant impact for their customers, regardless of whether their customer inquiries are by phone, face-to-face, or online.
About Signature Worldwide | Signature Worldwide is the leading provider of training and business solutions to service-based organizations, creating tailored employee training and marketing programs that directly impact the bottom line. Established in 1986 and headquartered in Dublin, Ohio, Signature Worldwide operates throughout North America and has licensees in four other continents; Africa, Asia, Europe and South America. For more information, connect with Signature Worldwide via Twitter or Facebook.