“This arrangement will help both companies to achieve the objectives of improved coverage and lower costs, which translates to improved first-time fix rates." - Frank Gelbart, CEO ServicePower
MCLEAN, Va. (PRWEB) November 01, 2018
ServicePower, a leading provider of Field-Service Management technology, today announced that it has partnered with Goodman Networks, one of the largest networks of field-service technicians in the U.S., to expand their contracted technician workforce by providing U.S. customers with access to Goodman’s trusted network.
The partnership will improve both companies position in the Field-Service marketplace. ServicePower will expand their existing contracted workforce with Goodman Networks’ 2,200 trusted technicians, increasing the number of orders they can fulfill in the U.S., which will lead to improved customer satisfaction by providing efficiencies in time management and scheduling.
“The partnership with Goodman Networks is mutually beneficial. said Frank Gelbart, Chief Executive Officer of ServicePower, Inc. “This arrangement will help both companies to achieve the objectives of improved coverage and lower costs, which translates to improved first-time fix rates and added value for customers,” he added.
“We are pleased to formalize our relationship and partnership with ServicePower. We believe that our 2,200 technicians will be able to fulfill orders for a large number of ServicePower’s customers who are continually looking to improve efficiencies at every opportunity.” said John Goodman, Executive Chairman and CEO, Goodman Networks.
About Goodman Networks:
With 2,200 W-2 field technicians experienced in networking and electronics, Goodman Networks has become one of the largest outsourced field services companies in the US. Our technicians provide "white glove," last-mile installation and maintenance services to network operators, OEMs and retailers of smart home electronics. Goodman Networks delivers best-in-class customer service and operational performance metrics by utilizing our robust training organization and tools, advanced back-office support systems, strong logistics and kitting capabilities and call centers. Additionally, we offer support for our technicians and your end-customers via our 7/24 Network Operations Center (NOC). Learn more at http://www.goodmannetworks.com.
About ServicePower, Inc.
ServicePower is a leading field-service management software company focused on providing an exceptional customer experience, while delivering significant operational efficiencies. Trusted by field-service organizations around the world such as GE Appliances, ADT, Allstate, and Siemens, ServicePower offers the only SaaS platform that helps companies efficiently manage both employed and contracted technicians. ServicePower also offers a fully managed network of contracted service providers to enable on-demand and rapid field-service delivery in hard-to-reach locations across North America and Europe. Visit us at http://www.ServicePower.com.
Disclosures: Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to ServicePower and its’ products, are intended to identify such forward-looking statements. ServicePower undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their
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