Lewisville, TX (Vocus) July 30, 2010
On July 15, two representatives from Track What Matters’ a GPS tracking system provider were at a client’s facility in Arkansas, servicing some GPS tracking devices on their trailers. When they had almost completed their job, they called Track What Matters’ home office to ask about another trailer that was not where it should have been.
The customer noticed on their tracking screen that this trailer was in Louisiana instead of Arkansas. They asked Track What Matters to verify the data. Track What Matters was able to definitively confirm that the tracking device was in Louisiana.
In attempts to help them further, Track What Matters increased the frequency of location updates to every hour allowing law enforcement to follow the trailer to a specific location in Baton Rouge, LA. Police had been alerted earlier, but had yet to catch up to the trailer. The officers initially missed the trailer as the plates had been changed. But after another GPS tracking update was made at the exact same location, an identifying number, which was spray painted on the trailer, was communicated to the police. This number was the final item required to identify the thief.
The thief claimed to have fallen on hard times, had lost his own trailer, and needed one to fulfill a contract for a beverage bottling company. The thief was taken into police custody and later extradited to Arkansas.
The client stated that this one event justifies all of the costs associated with Track What Matters’s GPS vehicle tracking system for a few years.