Not all consumers are the same. Sometimes, good service is just a matter of targeting the right type of client"
Seattle, Washington (PRWEB) February 27, 2014
Fannit.com, a local Seattle internet marketing company, has released 8 ways companies can refine their services in order to consistently iterate to success.
The article demonstrates how even little things can negatively impact the overall satisfaction that a customer or client displays when going through a company’s service cycle.
Written by the COO, Neil Eneix, he provides insight from personal experience and explains that these items have been imperative toward refining their own products and client service cycle.
“This made me think of the services we were performing for our clients and, again, ask this question, ‘Were there any points in our service cycle that caused a consistent issue with dissatisfaction? If so, was it intentional, an issue of negligence, or a lack of knowledge?’”
He mentions the importance of building systems that allow for client feedback and the impact that can have on feeling out the communication flow of the company. He also mentions the importance of targeting the right client and the importance of knowing who that is.
“Not all consumers are the same. Sometimes, good service is just a matter of targeting the right type of client – as a different persona may be a better fit for your services.”
These 8 items are designed to help companies strengthen their service and product cycle, consistently iterating to even greater successes.
Fannit.com is a full service internet marketing agency that helps companies increase their online presence through engaging and well placed content. They service Seattle area and U.S. based companies for content development, SEO, PPC, E-mail, Press Release, and Website Funnel Optimization.