By all measures, 2007 was a break-through year for Xtime
SAN MATEO, Calif. (PRWEB) February 8, 2008
Group 1 is one of the top five publicly traded dealership groups in the U.S. with more than 100 dealerships. "We place a premium on customer service throughout our company and these tools will enable us to consistently deliver the highest levels of service and satisfaction across all of our stores," said Wade Hubbard, Vice President of Fixed Operations at Group 1. "Xtime's solution provides all our customers with the convenience of online pricing, recommended services, service history, service status and appointment booking."
This most recent agreement makes Group 1 the second Fortune 500 public dealership group in the last four months to adopt Xtime's web scheduling software across all of its dealerships and capped a record-setting year of growth for Xtime in 2007.
In 2007 Xtime also set company records by doubling new dealership enrollments and more than doubling its monthly appointment bookings, while also delivering four major product releases. Other key company milestones in the last 12 months include:
-- Reaching 5% market share of US dealerships
-- Exceeding 4 Million appointments booked
-- Becoming an ADP OpenAPI partner for secure integration with ADP.
-- Becoming a Reynolds RCI Gateway partner for secure integration with Reynolds & Reynolds.
-- Solidifying corporate partnerships with BMW and Saturn for distribution of ServiceCRM(tm) to BMW and Saturn dealerships, respectively.
-- Formalizing partnerships with Customer Traac, eLeads and DPS to provide call center services for Xtime's dealers.
"By all measures, 2007 was a break-through year for Xtime," said Neal East, Xtime's CEO. "I'd like to thank our customers, our partners, and our employees for making it possible. We have every reason to expect 2008 will be even more exciting."
About Group 1 Automotive, Inc.
Group 1 owns and operates 104 automotive dealerships, 142 franchises, and 26 collision service centers in the United States and United Kingdom that offer 31 brands of automobiles. Through its dealerships, the company sells new and used cars and light trucks; arranges related financing, vehicle service and insurance contracts; provides maintenance and repair services; and sells replacement parts. Group 1 Automotive can be reached on the Internet at http://www.group1auto.com.
With over 1,000 dealerships enrolled and over 4 million appointments booked since 2005, Xtime is the leading provider of Customer Relationship Management (CRM) and web scheduling solutions for automotive service departments.
Xtime's ServiceCRM(TM) software combines consumer web scheduling, call center automation, service marketing, advanced shop control and certified, real-time DMS integration into a complete and unified solution for automotive service departments. By integrating these features into an easy-to-use and affordable system, Xtime gives automotive dealerships the ability to create, schedule and manage more service appointments per day, increasing profitability through increased customer-paid service. Privately held, Xtime's investors include Draper Fisher Jurvetson, RPM Ventures and Innovacom. Xtime is based in San Mateo, California and can be reached at 650-508-4300, or http://www.xtime.com.